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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,604 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,604 reviews

April 17, 2021

Alex E. Miller offered great customer service. Provided snacks and informed us that he will do his best to make the process as quick as he can. More

by celynnamarie
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2021

Rose had excellent customer service and when we got here she was very polite she answered all questions. I will recommend her for anybody to come out here and buy a car from Jim Ellis More

by brittsnoop23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Brittsnoop23, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Jim Ellis Toyota of McDonough

April 17, 2021

Hudson was very helpful and very knowledgeable. Was very easy going and did not pressure and did everything he could to get me the best deal. Would recommend to anyone. More

by abow42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Abow42, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

April 17, 2021

Miguel Perez was wonderful! i came to initially get some major repairs done. There was zero pressure to buy a car, and made sure i was comfortable throughout the entire process. Helped me best pick out the More

by arielnelson18
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez, Meagan Thackston
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Arielnelson18, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 16, 2021

Very pleasant and professional staff. Myles did a thorough job answering our questions and explaining items related to the sale. Great experience overall and would definitely recommend to anyone int More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Payne
Apr 16, 2021 -

Jim Ellis Toyota of McDonough responded

Jon, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 16, 2021

Great experience,very professional,everything done in a timely manner,they were very courteous and kept me well informed of everything they were doing.in very satisfied. Thank you Javon. More

by Sherryshirley07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Sherryshirley07, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

Alex and Kelly has shown great and warm greetings they knew who we were upon arrival. Treated me with kinsmen ship I thought I was apart of the Ellis family. Listen to all my needs respected my time an More

by Abdulani212
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Abdulani212, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 16, 2021

I came to Jim Ellis Toyota today to have a routine service on my 2019 RAV4 and left with a brand new 2021 RAV4. My sales consultant, Alex Miller went above and beyond and had me pre approved in the ti More

by Alishabusby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Miller, Meagan Thackston
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Alishabusby, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 16, 2021

Our salesman went above and beyond to accommodate us in a new car. He allowed us to view several cars and take a few days to think about our purchase before returning to finalise the deal. The finance office More

by Sheroberts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Sheroberts777, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

GO See Myles, his personality is so transparent and honest. Such a breath of fresh air to buy here!!! will definitely rebuy here! Amazing experience! Came in with wanting something better than what we More

by Spearrobert328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Payne
Apr 20, 2021 -

Jim Ellis Toyota of McDonough responded

Spearrobert328, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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