Jim Ellis Toyota of McDonough

Neil Williams was a total pro and got my 4Runner Deal done very prompt and with lighting speed. He was able to take my 2019 Infinity QX60 and apply trade credits to a new 4Runner. The pricing he was of done very prompt and with lighting speed. He was able to take my 2019 Infinity QX60 and apply trade credits to a new 4Runner. The pricing he was offering the better than all the Greater ATL Toyota Dealers. I would recommend Neil and Jim Ellis Toyota of McDonough for any of your Toyota needs. We did the entire deal virtually within a few days and he even delivered the car to my house in the Alpharetta Area. Totally no hassle going into the dealer and wasting hours upon hours and getting frustrated waiting around. Again I would recommend Neil and this virtual process to anyone looking for a new Toyota! More

This is the only place I take my vehicle. I'm always pleased with the service and attention to detail. Oscar is my go to. He provides top notch customer service. I trust his recommendations and I kno pleased with the service and attention to detail. Oscar is my go to. He provides top notch customer service. I trust his recommendations and I know he has my best interest when he provides options. More

Me and my husband have had the BEST Experience here at TIM ELLIS Toyota McDonough!! Alex our sales guy was so informative and fun! He turned a stressful situation into a great experience!! We would recomm TIM ELLIS Toyota McDonough!! Alex our sales guy was so informative and fun! He turned a stressful situation into a great experience!! We would recommend this place to anyone and everyone!! More

Raymond is awesome. Always takes good care of me. Great service. I appreciate the time he spends with me and explaining in detail what I need. service. I appreciate the time he spends with me and explaining in detail what I need. More

Thank you thank you thank you! Toyota has been amazing!! Especially Alex Miller! He was so nice and helpful! Best day! He got me and my wife in a vehicle in one night!! Especially Alex Miller! He was so nice and helpful! Best day! He got me and my wife in a vehicle in one night!! More

Staff gave our family excellent service and attention. Leon was very attentive and answered all questions about our vehicle and it’s features. William took the time to explain the financial aspect of our Leon was very attentive and answered all questions about our vehicle and it’s features. William took the time to explain the financial aspect of our vehicle purchase. More

Service center took over 3 hours for an oil change when I had an appointment at 8:00 am, arrived at 7:45 am, but didn't get to leave until after 11:00 am. had an appointment at 8:00 am, arrived at 7:45 am, but didn't get to leave until after 11:00 am. More

Ahmad and Mallory were incredible. Very professional and displayed a very pleasant attitude. I would highly recommend them and come back again. Thank you again displayed a very pleasant attitude. I would highly recommend them and come back again. Thank you again More

The sales guy was not knowledgeable about the vechical I was purchasing I bought the truck for work 6k down Payment the truck engine blew day in a half horrible experience I will not every recommended buyin was purchasing I bought the truck for work 6k down Payment the truck engine blew day in a half horrible experience I will not every recommended buying a vehicle from them to any one. More

I came to Jim Ellis Toyota on Saturday in order to look for a “new” used car. I was immediately helped and taken to Mallory Roberts desk where she helped us look for used cars on the computer. I was able t for a “new” used car. I was immediately helped and taken to Mallory Roberts desk where she helped us look for used cars on the computer. I was able to test drive one of the cars and because it was the perfect fit, I was able to purchase it. I came back on Monday and picked the car up. Both Mallory and Ahmad Ali helped with getting everything ready and prepared to leave. Ahmad also helped my mom back in 2019 to help her purchase a new car. He was very accommodating. I highly recommend this location and these employees! More