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Jim Ellis Toyota of McDonough
McDonough, GA
8,606 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,606 reviews
March 31, 2021
Gracias Miguel y Gary por toda su ayuda, también a Raymond y todo el equipo de servicio por tan bien labor, tengo 2 Toyota’s a los cuales hago el servicio en Jim Ellis Toyota y me ayudaron grandemente Raymond y todo el equipo de servicio por tan bien labor, tengo 2 Toyota’s a los cuales hago el servicio en Jim Ellis Toyota y me ayudaron grandemente! More
by yoselinhelena66
March 31, 2021
Donald was exceptional and a delight to do business with. He was patient and answered all our questions. He is extremely knowledgeable and helpful. Thank you JaVon Harris for doing my connected services. He was patient and answered all our questions. He is extremely knowledgeable and helpful. Thank you JaVon Harris for doing my connected services. More
by Kiarakwatson
March 31, 2021
Brian was very helpful, friendly and personable during the process of getting myself and family into a new vehicle. He was able to answer any questions that I had regarding the trade-in process. the process of getting myself and family into a new vehicle. He was able to answer any questions that I had regarding the trade-in process. More
by rspears
Employees Worked With
March 30, 2021
Kevin was great. My 2nd purchase at Jim Ellis I would definitely recommend this dealership to others. Overall great car purchasing experience for myself and my daughters. definitely recommend this dealership to others. Overall great car purchasing experience for myself and my daughters. More
by Marty.moore
Employees Worked With
Kevin Drury
March 30, 2021
Oscar did a nice job of communicating and letting me know what was going on. I will be contacting him in the future for my service. what was going on. I will be contacting him in the future for my service. More
by PCALHOUN177
Verified CustomerEmployees Worked With
March 30, 2021
CeCelia did a great job checking us in and keeping us informed throughout the repair process! We were happy with the great service. Thank you Excellent! informed throughout the repair process! We were happy with the great service. Thank you Excellent! More
by DAVID_CLOSE
Employees Worked With
Cecilia Thompson
March 30, 2021
Service is pretty well organized. I received prompt service. I was there around mid day and i think some of the receptive staff were at lunch. I was still able to get out in 1.5 hr. Over all I was plea service. I was there around mid day and i think some of the receptive staff were at lunch. I was still able to get out in 1.5 hr. Over all I was pleased. More
by DAVIDHAWKINS938
Employees Worked With
Dana Hull
