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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,611 reviews

March 26, 2021

I had a very good experience at Jim Ellis Toyota. Leon was very patient with me. I never felt pressured and Leon was always available when I needed him. He took the time to show us every detail. More

by jenackerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Jenackerson! Thank you so much again for your feedback! We hope you have a great day!

March 25, 2021

Raymond Persaud is the best. Always helpful and courteous. He is a definite asset to your company. I always ask for him because I know he will treat me fairly. More

by F_CASELLA
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

F_casella, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

March 25, 2021

miguel was the best !! he helped me find my very first car. im so proud of the hard work him and his team did for me !! More

by Shai.shaniaa
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
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Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Shai.shaniaa, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 25, 2021

Cecilia was great. Very pleasant and answered all of my questions. Very professional and informative. I highly recommend them to all our friends with Toyotas. More

by LILJONES81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia
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Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Liljones81, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 25, 2021

I experience good customer service from everyone I came into a contact with. Adam was my service personnel he was very courteous kept checking on me kept giving updates on where we were with everything con More

by bettyfraser999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam 5 ?
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Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 24, 2021

Fran is so awesome, he really helped me a lot! He helped me while I test drive the vehicle around since I’m not familiar with the location More

by Shola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran West
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for the great 4-star rating, Shola! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

March 24, 2021

Excellent service excellent staff made me and my wife fell very welcome Definitely will go there again Wish I would of brought my car there More

by CHRISTOPHERHOLMAN662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Christopherholman662! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 24, 2021

Oscar was great and service was quicker than anticipated. 25 words minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum min More

by HOLLEYDAVID776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Holleydavid776, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

March 24, 2021

Myles Payne did an outstanding job. The got me in a brand new Rav 4.. they got my pricing down as well.. looking forward to driving my brand new Car!! 2021 More

by Rapperandproducer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Payne
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Rapperandproducer, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2021

I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. Franchot West was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More

by Jhann1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran West
Report | Print
Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jhann1986! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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