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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,611 reviews

March 24, 2021

Very good service. Hudson was very patient and helped me alot in selecting the right vehicle. I recommend Hudson to anyone who really needs someone to help them in selecting the right vehicle. More

by Natalee
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Natalee, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 24, 2021

Awesome treatment. I always recommend Jim Ellis to anyone that wants a Toyota!!! Keep it up, you definitely feel the good treatment during your purchase. More

by Kiara R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thompson
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Kiara R., thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 24, 2021

Javon Harris & Luis Robertson took really good care of my wife and I when we bought our Toyota! The customer service was amazing. We were treated very well and our purchase went incredibly well. I have done More

by Jnevil579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Jnevil579, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2021

This is my 2nd purchase with Neil. Always great and knowledgeable each time. Great salesman!!! Thank you Javon Harris for doing my connected service. Will be returning!! More

by usherdevee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Usherdevee! We appreciate your continued business with us, and we're looking forward to your next visit! We hope to see you soon!

March 24, 2021

Always a great experience at this location. Thank you Myles Payne for handling our deal. Very satisfied. We will be back. See you at oil change time. More

by Jrjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Payne
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jrjones! Thanks again for the positive feedback, and we hope that you have a great day!

March 24, 2021

Ms Rose was excellent as usual. She truly worked her magic on my behalf. The Best!!! Bought 2018 with her assistance/guidance. She is very knowledgeable regarding Toyota More

by Mahone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mahone! Thanks again for the positive feedback, and we hope that you have a great day!

March 24, 2021

We have a great experiences 9the who,e process. Rose was very knowledgeable and helped myself and husband. We will definitely be back in the the future More

by ryan1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy, John Gliem, Noah Peacock
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Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Ryan1989, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

March 23, 2021

Everyone does a great job I don't know what else you want me to say they are all great great great great great great great great great great More

by EAMARONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Thackston
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Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Eamaroney, your positive review means a lot to us and we’re happy we could help you! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2021

Thanks Miguel and Kelly for your help, I needed to take my cosigné off and Jim Ellis Toyota of McDonough helped me out with lifetime benefits like oil changes ans power train warranty More

by Dginettejacque21
Recommend Dealer
Yes
Employees Worked With
Kelly Thompson, Miguel Perez
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Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Dginettejacque21, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2021

Excellent ! Great service thank you to Mr. Miguel Perez, first time buyer and helped me and my family get a certified Toyota Tacoma. Also thanks to the finance team! More

by Pmanzanoguerrero
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
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Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Pmanzanoguerrero, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

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