Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,611 reviews
March 23, 2021
Reid was a pleasure to work with as always, made an appointment. This is the only way. Have just shown up when opening in the past and it took forever. appointment. This is the only way. Have just shown up when opening in the past and it took forever. More
by BOWTECHKYLE
Verified CustomerEmployees Worked With
March 23, 2021
He made the entire process of buying a car very easy. Everyone there was nice and polite. I can easily give them a 5 star review. Everyone there was nice and polite. I can easily give them a 5 star review. More
by DwightMcCord17
Employees Worked With
March 22, 2021
Javon Harris was a great! I unfortunately was too late getting to the dealership to buy a truck I really wanted. Jay called me back the next day to inform me they took in another way just like it and got getting to the dealership to buy a truck I really wanted. Jay called me back the next day to inform me they took in another way just like it and got me in it! Highly recommend! More
by Chris
March 22, 2021
Reid is always amazingly patient, helpful and friendly!!! Jeromy was fantastic !!!! He explained everything beyond my expectation and was extremely accommodating! I had an absolutely Excell friendly!!! Jeromy was fantastic !!!! He explained everything beyond my expectation and was extremely accommodating! I had an absolutely Excellent experience!!!! More
by NIKKIQ747
March 22, 2021
Oscar went above and beyond to help my wife and me. He definitely understood our issue and resolved it better than I could have ever expected. definitely understood our issue and resolved it better than I could have ever expected. More
by KHM3RGC
Employees Worked With
March 22, 2021
Arrived on time, work completed as directed and I time. Vehicle ready when promised. No surprises. Everyone friendly. Facility nice and clean. Didn't notice if the barristra was working or not. Vehicle ready when promised. No surprises. Everyone friendly. Facility nice and clean. Didn't notice if the barristra was working or not. More
by bobmcloughlin
Employees Worked With
Adam
March 22, 2021
Reid is a great service advisor. He is funny and very attentive, he lets you know what is going on every step of the process and inform you of services needed in the future. attentive, he lets you know what is going on every step of the process and inform you of services needed in the future. More
by MCGOWLO
Employees Worked With
March 22, 2021
Great service and very helpful. Would highly recommend Mr. Ahmad for any anyone needing a new vehicle. Thank you Javon Harris for doing my connected service. Mr. Ahmad for any anyone needing a new vehicle. Thank you Javon Harris for doing my connected service. More
by UGAHiker
March 22, 2021
Jim Ellis has provided me with type of service I expect. From the sales staff to service team, I have been treated with the utmost respect and professional services. From the sales staff to service team, I have been treated with the utmost respect and professional services. More
by darylmartin63
Employees Worked With
Meagan Thackston
March 22, 2021
Gracias miguel! Great experience for a 1st time buyer! I got a life time power change warranty I definitely recommend this place! Thanks also to Tony the finance Manager got a life time power change warranty I definitely recommend this place! Thanks also to Tony the finance Manager More
by Yeseniacastro1157
