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Jim Ellis Toyota of McDonough
McDonough, GA
8,613 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,613 reviews
March 13, 2021
Easy and good customer service! I appreciate Raymond and Mr. Ahmad Ali for always helping with my service needs. They are the best!! 10 stars Mr. Ahmad Ali for always helping with my service needs. They are the best!! 10 stars More
by MALLORYROBERTS80
Verified Customer
March 13, 2021
Miguel was great to work with. My wife absolutely loves her new Tacoma. Thanks to the entire team at Jim Ellis Toyota in McDonough and especially Miguel! her new Tacoma. Thanks to the entire team at Jim Ellis Toyota in McDonough and especially Miguel! More
by Lark
March 12, 2021
Tommy was very patient with me during the process. He took the time to explain everything to me. I would definitely recommend him to others. took the time to explain everything to me. I would definitely recommend him to others. More
by Brandon J
March 12, 2021
Setting on paper working talking to other employees about everything but business and talking about ordering lunch instead of getting my paperwork no service paperwork everything but business and talking about ordering lunch instead of getting my paperwork no service paperwork More
by Rads523
Employees Worked With
March 12, 2021
I would give 4-stars, but my car didn't get a quick wash and there was oil above me door handle. Got me out in an hour, in the past was 2-2.5 hours.. and there was oil above me door handle. Got me out in an hour, in the past was 2-2.5 hours.. More
by CHAD.PARKER
Employees Worked With
Meagan Thackston
March 12, 2021
This was a very easy and good experience buying a vehicle. Definitely one of the best experiences I have had purchasing a new car. Susan and the financing department got me out of the dealership in l vehicle. Definitely one of the best experiences I have had purchasing a new car. Susan and the financing department got me out of the dealership in less than 2 hours. Very happy with the purchase so far. More
by brianrgowan
Employees Worked With
Susan Crawford, John Gliem
March 12, 2021
I have had an extremely welcoming experience with Mr.Ali! He made gave me the upmost respect, and ceased all fears!! Thank you Javon Harris for doing my connected service. He made gave me the upmost respect, and ceased all fears!! Thank you Javon Harris for doing my connected service. More
by chereepowell
March 11, 2021
Jay was great and very knowledgeable on the car buying process! Can’t wait to drive my new car! Thank you Jay for amazing service. process! Can’t wait to drive my new car! Thank you Jay for amazing service. More
by Kaitlinhosey
March 11, 2021
I went in for my 5000 mile maintenance, with no appointment, and I was in and out in less than an hour. Quick, friendly, and professional service. appointment, and I was in and out in less than an hour. Quick, friendly, and professional service. More
by ROLLAINM
Employees Worked With
Cecelia Thompson
March 11, 2021
Mr Ahmad offered me a great deal today on a 2021 Toyota Tacoma and was very cool and easy to work with. He delivered excellent customer service and added additional services with no hassle.Thank you Javon Tacoma and was very cool and easy to work with. He delivered excellent customer service and added additional services with no hassle.Thank you Javon Harris for doing my connected service. More
by dexcw
