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Jim Ellis Toyota of McDonough
McDonough, GA
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,611 reviews
March 24, 2020
Excellent service provided and very quick responses to our questions. Made buying a car a pleasant experience. Plan to return in the future for service and when a new car is needed. our questions. Made buying a car a pleasant experience. Plan to return in the future for service and when a new car is needed. More
by Jensen2to4
Employees Worked With
Gerald Hopkins, William Mason
March 24, 2020
Leon Poole is great. He always is very helpful. So if you go to Jim Ellis Toyota of McDonough ask for him. Thank you Leon. you go to Jim Ellis Toyota of McDonough ask for him. Thank you Leon. More
by Catalina
March 23, 2020
Thanks for taking care of me. Amanda and the service team took care of me. I was always informed of the progress and what was going on with my vehicle. I was shuttled home and pi Amanda and the service team took care of me. I was always informed of the progress and what was going on with my vehicle. I was shuttled home and picked up a couple of days later to retrieve my vehicle. Also, thanks for washing and cleaning up the vehicle which I've been too busy to do for a while. More
by keith_reese
Verified CustomerEmployees Worked With
Amanda Cambron
March 23, 2020
I love being serviced at this location. Everyone is professional and friendly. The wait is never too long. My vehicle is always in great condition when serviced. professional and friendly. The wait is never too long. My vehicle is always in great condition when serviced. More
by yasohnhardy
March 21, 2020
Sales person we worked with Leon Poole was very pleasant to work.with. He did all he could to make purchasing a new car be an awesome experience. We would be glad to work with Leon Poole was very pleasant to work.with. He did all he could to make purchasing a new car be an awesome experience. We would be glad to work with him again. More
by plaza25
Employees Worked With
March 21, 2020
Both of these gentlemen have great customer service and did the most they could to make sure I got the best deal they could offer. did the most they could to make sure I got the best deal they could offer. More
by Abdulm2468am
March 21, 2020
Muchas gracias por toda la ayuda a Jim ellis Toyota de McDonough, me encanta la garantia de por vida en mi vehiculo nuevo y aceite gratis de por vida. McDonough, me encanta la garantia de por vida en mi vehiculo nuevo y aceite gratis de por vida. More
by Gloran19
March 20, 2020
Exceptional service, got me squared away with my recall. Understanding, great communication... Will visit again in the near future. Enjoyed the amenities that was offered. Understanding, great communication... Will visit again in the near future. Enjoyed the amenities that was offered. More
by trueprince84
Employees Worked With
March 19, 2020
Mr. Milton provided great customer service, was very knowledgeable and was overly patient. He answered all 100 of my questions with a smile. Thank You. knowledgeable and was overly patient. He answered all 100 of my questions with a smile. Thank You. More
by Monisha
Employees Worked With
Milton Hall, Daniel Feliciano
March 19, 2020
Service level higher than expected. I went in without an appointment but was able to get Into the service queue. Also needed to be out by a certain time to make a medical appointment. Although the work was appointment but was able to get Into the service queue. Also needed to be out by a certain time to make a medical appointment. Although the work was not completed on time, the service representative provide free ride to and from my appointment while the service was completed. This was unexpected and above what I anticipated! Great job!! More
by ecjohn
Employees Worked With
