Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,729 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,729 reviews
April 24, 2020
Second time I vist this dealership. I was very pleased with the level of customer care and service. Mr. Reid Milikan made me feel more like a family member than a customer. Thanks again! with the level of customer care and service. Mr. Reid Milikan made me feel more like a family member than a customer. Thanks again! More
by shanabhazem
Verified CustomerEmployees Worked With
April 24, 2020
Amanda was great. She took care of everything I asked for and it was appreciated. If anyone goes there I highly recommend them to have here as their advisor and it was appreciated. If anyone goes there I highly recommend them to have here as their advisor More
by kevinpettway05
Employees Worked With
Amanda Cambron
April 24, 2020
Excellent customer service. Made me feel at ease and made the process as painless as possible. Thanks again for getting me such a great deal! the process as painless as possible. Thanks again for getting me such a great deal! More
by gryffinn
April 24, 2020
Me and my husband a had a Wonderful experience at Jim Ellis Toyota!! Milton was a great salesman nice, smart, enthusiastic!! Susan was Wonderful also!!! Ellis Toyota!! Milton was a great salesman nice, smart, enthusiastic!! Susan was Wonderful also!!! More
by tiffany2027
April 24, 2020
How to purchase a Toyota? Walk into the dealership and ask for Neil Williams. This is the second time this five star chap sold us a Toyota. A nod to Miguel Perez who bluetoothed my smart phone to my new R ask for Neil Williams. This is the second time this five star chap sold us a Toyota. A nod to Miguel Perez who bluetoothed my smart phone to my new Rav4 and Daniel Feliciano, the fiscal wizzard who completed the paperwork. Thank you once again Neil. More
by Martin
Employees Worked With
April 23, 2020
Great customer service. Was in and out quick. Maybe appointment easy everything was taken care of thank you. Very satisfied on with my auto and service appointment easy everything was taken care of thank you. Very satisfied on with my auto and service More
by crickathm
Employees Worked With
Meagan Thackston
April 23, 2020
Great Experience Nick was a very good service advisor. My vehicle was in and out quickly and efficiently. Everyone seemed to respect personal space due to social dis Nick was a very good service advisor. My vehicle was in and out quickly and efficiently. Everyone seemed to respect personal space due to social distancing and there was minimal person to person contact (because of COVID 19 this was great). This dealership will continue to get my business! More
by sgmmike50
Employees Worked With
Noah Peacock
April 23, 2020
First class organization. No pressure sales. Thorough and friendly group. Great experience. Salesman took his time to explain all options on vehicle. I highly recommend them. friendly group. Great experience. Salesman took his time to explain all options on vehicle. I highly recommend them. More
by JJW1452
April 23, 2020
Great, easy-going experience Rose was a great pleasure to work with, and Greg supported her efforts without pressure or stress. They worked together to get to the outcome I needed Rose was a great pleasure to work with, and Greg supported her efforts without pressure or stress. They worked together to get to the outcome I needed to make a decision. Michael was efficient and professional. Overall, I had an outstanding experience. I love my new Ruby Pearl RAV4! More
by angiejfree
April 23, 2020
Leon is a absolute blessing. Just when I thought hope was lost he assured me he'd get me in a car he worked hard in making me his priority and following through with his word and meeting all my standards. I lost he assured me he'd get me in a car he worked hard in making me his priority and following through with his word and meeting all my standards. I can't thank him enough. More
by Alyssa Nguyen
Employees Worked With
