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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
March 21, 2020
Sales person we worked with Leon Poole was very pleasant to work.with. He did all he could to make purchasing a new car be an awesome experience. We would be glad to work with Leon Poole was very pleasant to work.with. He did all he could to make purchasing a new car be an awesome experience. We would be glad to work with him again. More
by plaza25
Employees Worked With
March 20, 2020
Exceptional service, got me squared away with my recall. Understanding, great communication... Will visit again in the near future. Enjoyed the amenities that was offered. Understanding, great communication... Will visit again in the near future. Enjoyed the amenities that was offered. More
by trueprince84
Verified CustomerEmployees Worked With
March 19, 2020
Mr. Milton provided great customer service, was very knowledgeable and was overly patient. He answered all 100 of my questions with a smile. Thank You. knowledgeable and was overly patient. He answered all 100 of my questions with a smile. Thank You. More
by Monisha
Employees Worked With
Milton Hall, Daniel Feliciano
March 19, 2020
Service level higher than expected. I went in without an appointment but was able to get Into the service queue. Also needed to be out by a certain time to make a medical appointment. Although the work was appointment but was able to get Into the service queue. Also needed to be out by a certain time to make a medical appointment. Although the work was not completed on time, the service representative provide free ride to and from my appointment while the service was completed. This was unexpected and above what I anticipated! Great job!! More
by ecjohn
Employees Worked With
March 18, 2020
I did not have to wait very long and the guy who helped me was very professional. And he made me laugh. He made sure I got the service I needed. me was very professional. And he made me laugh. He made sure I got the service I needed. More
by JRW251
Employees Worked With
March 17, 2020
Excellent customer service. Raymond Persaud did an awesome job of explaining repairs needed for my car and helped with planning services to fit our budget. awesome job of explaining repairs needed for my car and helped with planning services to fit our budget. More
by ASFAWHITE
Employees Worked With
Raymond Persaud
March 17, 2020
They really care about their customers and value what the customer want. I never thought I could go in and find what I wanted for the price I wanted! I encourage this dealership over any other Toyota dealers customer want. I never thought I could go in and find what I wanted for the price I wanted! I encourage this dealership over any other Toyota dealership you really get your money’s worth! More
by janee.stephens
Employees Worked With
Malcom Reed
March 17, 2020
My first experience with Toyota was the best! Excellent customer service. Leon Poole did a great job with assisting us! He assisted us with finding the first perfect car for me, which the price wa Excellent customer service. Leon Poole did a great job with assisting us! He assisted us with finding the first perfect car for me, which the price was fair enough. I highly recommend him! More
by imaanaamir2000
Employees Worked With
March 16, 2020
Great service We were provided excellent service at this center. Didn't wait too look and was informed by text and phone call when our car was ready for pick up. We were provided excellent service at this center. Didn't wait too look and was informed by text and phone call when our car was ready for pick up. More
by amberm1114
Employees Worked With
Noah Peacock
