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Jim Ellis Toyota of McDonough
McDonough, GA
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,611 reviews
March 05, 2020
I purchased my vehicle from Jim Ellis Toyota of I purchased my vehicle from Jim Ellis Toyota of McDonough. Every time I’ve come to have my car serviced the service people have always been informati I purchased my vehicle from Jim Ellis Toyota of McDonough. Every time I’ve come to have my car serviced the service people have always been informative and helpful. More
by dbkingskid30
Verified CustomerEmployees Worked With
March 05, 2020
This was a great car buying experience, awesome sales staff with a no pressure attitude, once I decide on a car it took less than an hour to complete the entire transaction staff with a no pressure attitude, once I decide on a car it took less than an hour to complete the entire transaction More
by tprosser0
Employees Worked With
Milton Hall
March 05, 2020
The service was timely an efficient. I presented a coupon upon checkin. However I realized later that it was not applied. I texted the Service person but have not received a reply. upon checkin. However I realized later that it was not applied. I texted the Service person but have not received a reply. More
by kkgjwint
Employees Worked With
March 05, 2020
Great service. Waited for about an hour but the waiting room was very comfortable. The servicemanwhen we left was great. I had my 84 Yr old mother with me and he open her door to help her get in the car. room was very comfortable. The servicemanwhen we left was great. I had my 84 Yr old mother with me and he open her door to help her get in the car. Could not have asked for anything any better. More
by brown5003
Employees Worked With
March 05, 2020
Mr. Leon Poole is the best car salesman by far Today my family and I had the pleasure of purchasing a quality vehicle and Leon Poole was absolutely amazing. He was extremely knowledgeable and worke Today my family and I had the pleasure of purchasing a quality vehicle and Leon Poole was absolutely amazing. He was extremely knowledgeable and worked with us to get us the vehicle we came for. Our experience was outstanding and one we'll never forget. Thanks again Leon! More
by SecretAgent
March 04, 2020
The customer service was great and can’t complain about the recommendations and Amanda was very polite but the wait for the actual service to be done to the car was horrible the recommendations and Amanda was very polite but the wait for the actual service to be done to the car was horrible More
by JL
Employees Worked With
Amanda Cambron
March 04, 2020
Thanks Jim Ellis Toyota of McDonough for the power train life time warranty! Neil Williams and Miguel Perez were great! Also the lifetime oil changes life time warranty! Neil Williams and Miguel Perez were great! Also the lifetime oil changes More
by Burroughsq
March 03, 2020
New car deal I was heading to Union City Toyota but thought I would try this dealer and I am glad that I did. The service was great and friendly. I was heading to Union City Toyota but thought I would try this dealer and I am glad that I did. The service was great and friendly. More
by dchingo_us
Employees Worked With
Donald Smith
March 03, 2020
I really appreciate the patience and care Ahmad Ali possessed throughout the whole ordeal!!!! He was very professional and got the job done!!! Really great! Best dealer ever and dealership hands down!! possessed throughout the whole ordeal!!!! He was very professional and got the job done!!! Really great! Best dealer ever and dealership hands down!! More
by Tshalou
