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Jim Ellis Toyota of McDonough
McDonough, GA
8,664 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,664 reviews
March 06, 2020
Excellent customer service, lifetime powertrain warranty, lifetime oil changes. We really enjoyed our experience today, with special thanks to Miguel Perez for all his help. lifetime oil changes. We really enjoyed our experience today, with special thanks to Miguel Perez for all his help. More
by Candacepayne2003
Employees Worked With
William Mason, Daniel Feliciano, Miguel Perez
March 06, 2020
Made an appt for 10:00 and this was the first time I had used Raymond. He kept me updated on work being done and got me out in no time. used Raymond. He kept me updated on work being done and got me out in no time. More
by pfrankic
Verified CustomerEmployees Worked With
March 06, 2020
I am happy with my experience at this dealership, from the car purchasing process to the servicing. I have been to many other dealers, but found this one to be trustworthy. the car purchasing process to the servicing. I have been to many other dealers, but found this one to be trustworthy. More
by cariengrant
March 05, 2020
I purchased my vehicle from Jim Ellis Toyota of I purchased my vehicle from Jim Ellis Toyota of McDonough. Every time I’ve come to have my car serviced the service people have always been informati I purchased my vehicle from Jim Ellis Toyota of McDonough. Every time I’ve come to have my car serviced the service people have always been informative and helpful. More
by dbkingskid30
Employees Worked With
March 05, 2020
This was a great car buying experience, awesome sales staff with a no pressure attitude, once I decide on a car it took less than an hour to complete the entire transaction staff with a no pressure attitude, once I decide on a car it took less than an hour to complete the entire transaction More
by tprosser0
Employees Worked With
Milton Hall
March 05, 2020
The service was timely an efficient. I presented a coupon upon checkin. However I realized later that it was not applied. I texted the Service person but have not received a reply. upon checkin. However I realized later that it was not applied. I texted the Service person but have not received a reply. More
by kkgjwint
Employees Worked With
March 05, 2020
Great service. Waited for about an hour but the waiting room was very comfortable. The servicemanwhen we left was great. I had my 84 Yr old mother with me and he open her door to help her get in the car. room was very comfortable. The servicemanwhen we left was great. I had my 84 Yr old mother with me and he open her door to help her get in the car. Could not have asked for anything any better. More
by brown5003
Employees Worked With
March 05, 2020
Mr. Leon Poole is the best car salesman by far Today my family and I had the pleasure of purchasing a quality vehicle and Leon Poole was absolutely amazing. He was extremely knowledgeable and worke Today my family and I had the pleasure of purchasing a quality vehicle and Leon Poole was absolutely amazing. He was extremely knowledgeable and worked with us to get us the vehicle we came for. Our experience was outstanding and one we'll never forget. Thanks again Leon! More
by SecretAgent
March 04, 2020
The customer service was great and can’t complain about the recommendations and Amanda was very polite but the wait for the actual service to be done to the car was horrible the recommendations and Amanda was very polite but the wait for the actual service to be done to the car was horrible More
by JL
Employees Worked With
Amanda Cambron
