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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,664 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,664 reviews

March 04, 2020

Thanks Jim Ellis Toyota of McDonough for the power train life time warranty! Neil Williams and Miguel Perez were great! Also the lifetime oil changes More

by Burroughsq
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Miguel Perez
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

March 03, 2020

Super kind told me everything I need to know about the vehicle. I've never been more happy to have my new car! Thanks Leon! More

by TomDan23
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

March 03, 2020

Leon goes above and beyond to get what you need and I would recommend anybody to go see him.hes awesome!!!great person and sales person for all your needs More

by mistylmiller30
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

March 03, 2020

New car deal I was heading to Union City Toyota but thought I would try this dealer and I am glad that I did. The service was great and friendly. More

by dchingo_us
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Smith
Mar 05, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad you stopped by our dealership and we were able to assist you. We look forward to seeing you soon.

March 03, 2020

I really appreciate the patience and care Ahmad Ali possessed throughout the whole ordeal!!!! He was very professional and got the job done!!! Really great! Best dealer ever and dealership hands down!! More

by Tshalou
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

March 03, 2020

I just want to thank Luis for helping and for being patient with me on deciding on a vehicle. You are truly amazing at what you do. Jim Ellis Toyota of McDonough thank you all for putting me in my 2016 More

by jessica_miles34
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

March 03, 2020

Excellent Customer service I arrived at 6:30 to get in line for a 7:00 a.m. appointment. I was first in line before the gate opened and parked in front of the roll-up doors once More

by tobypeas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

March 03, 2020

Gerald was a really awesome rep to work with. Professional service with a smile. Made buying a pre owned certified vehicle a breeze. Keep up the good work. More

by Jesse.shouse1
Recommend Dealer
Yes
Employees Worked With
Greg Webster , Gerald Hopkins
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

March 03, 2020

Awesome team, specifically Javon Harris and Raymond Perseus. The level of professionalism, knowledge and patience exceeded my expectations. It was as an extremely stress free experience. More

by edyclark
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

March 02, 2020

It went great no issues. I think the ladies name was Meagan that took care of me!!! Excellent customer service!!i Lol forward to many more visits!!thanks More

by drewbray
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

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