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Jim Ellis Toyota of McDonough
McDonough, GA
8,603 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,603 reviews
January 24, 2020
Oil Change/Tire Rotation DAY Other than NOT HAVING SOMEONE TO ANSWER THE INCOMING CALLS, this facility is quite awesome from providing refreshments while waiting along with a comf Other than NOT HAVING SOMEONE TO ANSWER THE INCOMING CALLS, this facility is quite awesome from providing refreshments while waiting along with a comfortable waiting environment . The employees [that I had the opportunity to interact with] were friendly and professional and that is highly appreciated. More
by Hersel Gunn
Verified CustomerEmployees Worked With
Other Employees :
The two male reps in the parts window (1pm - 3pm)
January 24, 2020
Came in with my mom to purchase a new car and we were helped by Harby Santos who was very patient, informative, and very friendly. Enjoyed the experience & would definitely recommend their service. helped by Harby Santos who was very patient, informative, and very friendly. Enjoyed the experience & would definitely recommend their service. More
by Esmeraldafernandez
Employees Worked With
Harby Santos, Daniel Feliciano
January 24, 2020
First to to this dealership everyone is very professional no pressure salesman, finance manager and manager is very nice. Will definitely refer a friend if asked. no pressure salesman, finance manager and manager is very nice. Will definitely refer a friend if asked. More
by NGOTONG217
January 24, 2020
Sliding door When I came for my car, the paper work had not been sent to payment counter. Had to wait for it to be printed and then finally checked out. Was told When I came for my car, the paper work had not been sent to payment counter. Had to wait for it to be printed and then finally checked out. Was told that they would e-mail me a copy of what was checked and etc on the door. As of 12 noon today, I have not received this information. I would still like this information. Always before I have been given great service. Was a little disappointed with Thursday's service. More
by BHUTCH0318
Employees Worked With
January 24, 2020
Great salesmen and great service. Enjoyed the opportunity they gave me. Mr. Ali lead the way. Toyota is an awesome dealership and I look forward to continue being a valued customer they gave me. Mr. Ali lead the way. Toyota is an awesome dealership and I look forward to continue being a valued customer More
by tiffanyraglin21
January 24, 2020
Excellent Every time I come in Raymond Persaud takes very good care of me. Very professional and considerate. He keeps me informed and up to date on what is go Every time I come in Raymond Persaud takes very good care of me. Very professional and considerate. He keeps me informed and up to date on what is going on with my car. More
by mays2127
Employees Worked With
January 24, 2020
Thanks to Miguel and Greg that helped me get my new Toyota Rav4 with lifetime oil changes and lifetime powertrain warranty in Jim Ellis Toyota Toyota Rav4 with lifetime oil changes and lifetime powertrain warranty in Jim Ellis Toyota More
by Tlhenderson53
Employees Worked With
Tim Hackney, Miguel Perez
January 24, 2020
Oscar was very polite and funny and didn’t push me to get anything I didn’t want like the Stonecrest Toyota. Reid was also very polite and very upbeat in welcoming me. anything I didn’t want like the Stonecrest Toyota. Reid was also very polite and very upbeat in welcoming me. More
by kelsiecarlson96
January 24, 2020
I had a great experience at this dealership. I really appreciate Michael not being pushy. My past experience at other dealerships have been different. This was truly exceptional. appreciate Michael not being pushy. My past experience at other dealerships have been different. This was truly exceptional. More
by briantolliver70
January 23, 2020
Oscar was a great customer service rep! This was my first time at this dealership and the experience was smooth and quick. The service was friendly and I would highly recommend! Great job This was my first time at this dealership and the experience was smooth and quick. The service was friendly and I would highly recommend! Great job Oscar! More
by kathryn.alazzawi
Employees Worked With
