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Jim Ellis Toyota of McDonough
McDonough, GA
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,611 reviews
January 20, 2020
Excellent servicr Appointment was honored promptly. Service included only what was necessary. Service advisor was efficient and hit me on the road as promised. Well Appointment was honored promptly. Service included only what was necessary. Service advisor was efficient and hit me on the road as promised. Well return as needed. More
by kdavidso
Verified CustomerEmployees Worked With
January 20, 2020
Great dealership, I was able to get the price I wanted for car I wanted. I love my car that I bought last weekend. Thank you. for car I wanted. I love my car that I bought last weekend. Thank you. More
by Rashondamcleod
January 20, 2020
Mr Michael was amazing we bought the Camry 2020 TRD we were in and out in 2 hours from choosing the car till driving it out ! Thank you were in and out in 2 hours from choosing the car till driving it out ! Thank you More
by Muhammadraja1986
Employees Worked With
January 19, 2020
Great customer service. All employees we had contact with were very helpful an pleasant. Service done promptly. We will definitely return here for any needed service were very helpful an pleasant. Service done promptly. We will definitely return here for any needed service More
by berryhouse4647
Employees Worked With
Amanda Cambron
January 19, 2020
Customer Service is AWESOME! I am treated well and fair. I will continue to come back as long as this remains true. I'm glad to have found this dealership. I am treated well and fair. I will continue to come back as long as this remains true. I'm glad to have found this dealership. More
by sbland216
Employees Worked With
January 18, 2020
Fastest and best service I've ever had at a dealership. The people of the dealership were very professional and actually dedicated to helping you get the deal you wanted on a vehicle and didn't force you in The people of the dealership were very professional and actually dedicated to helping you get the deal you wanted on a vehicle and didn't force you into a decision with out considering your needs. The staff was very knowledgeable and able to answer all my question. More
by dragon12004
Employees Worked With
Hackney , William Mason, Caswell Walker
January 18, 2020
Had a wonderful experience today!! Miguel Perez was extremely helpful and patient. Would recommend to anyone who needs a new car. Felix Diaz was also a great help. extremely helpful and patient. Would recommend to anyone who needs a new car. Felix Diaz was also a great help. More
by Crcrowe80
Employees Worked With
Felix Diaz, Miguel Perez
January 17, 2020
Very smooth and quick on the initial transaction. However, I experienced a breakdown in communication and a fiasco regarding registration and tags for my new vehicle that lasted almost 3 months. However, I experienced a breakdown in communication and a fiasco regarding registration and tags for my new vehicle that lasted almost 3 months. More
by JXC
Employees Worked With
William Mason, Caswell Walker
January 17, 2020
We had a great expierence. We are looking forward to drive our new car. Harby is an amazing sales team member. And a great asset to your team. drive our new car. Harby is an amazing sales team member. And a great asset to your team. More
by ronikins311
Employees Worked With
Harby Santos
