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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,611 reviews

January 12, 2020

Great place and great people They are very committed to customer service and the safety of their customers. They communicate well during your service experience. They have a shu More

by edward.schuppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 12, 2020

Buying my 2019 Camry XSE was a very pleasant experience. Leon was open to my concerns and truly trying to get me the best deal for my situation. Greg put together many options until we found the one that wo More

by t.dorazio
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Webster, William Mason
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate the great review. It was a pleasure helping you with your vehicle purchase. Be sure to let me know if you need anything in the future. Look forward to seeing you soon!

January 11, 2020

purchase of used vehicle polite staff and knew what he was doing. Good customer service. would ask for him again. not pushy and very accommodating. Overall good experience More

by MEMEMAGGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate the positive feed back. Please be sure to let me know if you need anything in the near future. Please send all your family and friends to me.

January 11, 2020

I found a vehicle online. I was contacted by Michael via email. The whole experience has been good. I definitely recommend his services. Thanks for the experience. More

by zilnagrom
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. It was a pleasure assisting you with your vehicle purchase. Be sure to let me know if you need anything in the future. Look forward to seeing you soon!

January 11, 2020

I’m very pleased to do business at this dealership. Michael called me for serval weeks. He always was respectful and kind. We came here and got a awesome deal! More

by maemae1372
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. It was a pleasure assisting you with your vehicle purchase. Be sure to let me know if you need anything in the future. Look forward to seeing you soon!

January 11, 2020

Awesome service!!!! This was my first vehicle purchase and Michael and company made everything super easy! You guys are a God send we will be back! More

by Chasenpike091
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
Other Employees : Misty Powers, Daniel Feliciano, Noah Peacock
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. It was a pleasure assisting you with your vehicle purchase. Be sure to let me know if you need anything in the future. Look forward to seeing you soon!

January 10, 2020

10k service Happy with service. However, I notice once i got home, the windshield revisor was topped off. Since I was introduced to Reid, I think my service will More

by ditomax101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Pleasure was mine assisting you with your service. I look forward to seeing you in the future for your service needs.

January 10, 2020

Since the dealership has changed ownership, I haven't came enough to give a overall review. But my service was quick and I was happy about that. More

by traveling spirit
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 10, 2020

My sales rep Reid was excellent and he is super knowledgeable and friendly and to be honest he is one of the reasons I keep coming back because he makes my life much easier through out the whole pr More

by a_shurab
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Pleasure was mine assisting you with your service. I look forward to seeing you in the future for your service needs.

January 10, 2020

Brian was AMAZING. He listened and produced. I’m happy with my purchase. I also was in and out. He respected my time for work. More

by normandieedwards
Recommend Dealer
Yes
Employees Worked With
Brian Hoe, William Mason
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Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

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