Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,680 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,680 reviews
January 10, 2020
My mim bought her car first from Michael Green. We came back two days later to purchase my new Camry. We had a great experience. Thanks back two days later to purchase my new Camry. We had a great experience. Thanks More
by Oneill.gonza10
January 10, 2020
I came into Jim Ellis Toyota on Wednesday Jan 8th and had the pleasure of being helped by Leon Poole. Leon found the Camary that I was interested in and explained all the features to me after we test drove i the pleasure of being helped by Leon Poole. Leon found the Camary that I was interested in and explained all the features to me after we test drove it. He took the time to listen to what I needed to make the deal happen. Greg Webster went all out to put all the financial pieces in place for me to be comfortable with the deal. I would like to thank both of them for their efforts to make it happen. William Mason finished up the paperwork and explained everything to me and helped me get the right deal on a gap policy. What a great experience it was. I will be back and tell everyone I know to go see Leon for their next Toyota. Sincerely, Tim D’Orazio More
by t.dorazio
January 09, 2020
I appreciate Reid my service mgr. working with me to get the parts ordered, arrange a loaner car and kept me updated during the day. He is awesome!!!!! the parts ordered, arrange a loaner car and kept me updated during the day. He is awesome!!!!! More
by sjmcwhorter1
Verified CustomerEmployees Worked With
January 09, 2020
The staff was great and a smooth transaction everyone treated like we were very important people I would purchase a car from there again thanks treated like we were very important people I would purchase a car from there again thanks More
by Zorn126
January 09, 2020
Fast Service awesome service writer and awesome place to get work done. Whenever I need service I take it to Toyota Mcdonough and I refer my friends awesome service writer and awesome place to get work done. Whenever I need service I take it to Toyota Mcdonough and I refer my friends More
by PEPSI3628
Employees Worked With
January 09, 2020
Had a 9am appointment for oil change and tire rotation. Tires could not be rotated and only got oil change and still waited nearly 3 hours. What’s the benefit of going there with an appointment and not r Tires could not be rotated and only got oil change and still waited nearly 3 hours. What’s the benefit of going there with an appointment and not receiving the service requested? More
by ivancornier
Employees Worked With
Dana Hull
January 09, 2020
Fast and friendly I received email reminders about my 25k service being due, was able to schedule my appointment online and the work was done before the time I was told I received email reminders about my 25k service being due, was able to schedule my appointment online and the work was done before the time I was told to expect. Everyone I dealt with was friendly and efficient. More
by cgansel
Employees Worked With
I'm sorry, I don't remember.
January 09, 2020
Ray was very knowledgeable and kept me informed with the status of my vehicle. I highly recommend this Dealership and will definitely be a return customer. Shannon Brown status of my vehicle. I highly recommend this Dealership and will definitely be a return customer. Shannon Brown More
by sdbrown505
Employees Worked With
January 09, 2020
Very professional and high quality service center Dana was very knowledgeable and kept me informed with the status of my vehicle while I waited for the service to be completed. I highly recommend this Dana was very knowledgeable and kept me informed with the status of my vehicle while I waited for the service to be completed. I highly recommend this Dealership. This is my 4th 4-Runner and I only have them serviced at Toyota McDonough. More
by john.spitz
Employees Worked With
Dana Hull
January 09, 2020
Harby Santos is amazing. He's knowledgeable and explains in sample terms what i need to understand before I make the purchase. Customer service skills awesome. I will recommend him to anyone. Way to go. Har in sample terms what i need to understand before I make the purchase. Customer service skills awesome. I will recommend him to anyone. Way to go. Harby More
by rosemayjacques9
