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Jim Ellis Toyota of McDonough
McDonough, GA
8,676 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,676 reviews
January 08, 2020
Great customer service. Listened to my concerns and assisted with solutions. Help set Future appointments and updated phone number and email address. I would refer. assisted with solutions. Help set Future appointments and updated phone number and email address. I would refer. More
by Steph
Employees Worked With
Amanda Cambron
January 08, 2020
This was hands down the beat car experience I have ever had. Susan my sales rep was absolutely the best. Also Greg Webster was amazing. Along with the finance manager Mason. The overall experience was amaz had. Susan my sales rep was absolutely the best. Also Greg Webster was amazing. Along with the finance manager Mason. The overall experience was amazing. They really took care of me from start to finish. I can’t say enough. More
by jamiecook
Verified CustomerEmployees Worked With
Greg Webster, Susan Crawford, William Mason
January 08, 2020
Happy with my purchase from Harby Santos got a brand new 2020 Corolla with lifetime Oil changes and Powertrain Warranty. Harby was very knowledgeable and got me a good deal. 2020 Corolla with lifetime Oil changes and Powertrain Warranty. Harby was very knowledgeable and got me a good deal. More
by Alfonzoreyes
Employees Worked With
Harby Santos, Tim Hackney
January 08, 2020
I purchased a 2020 Toyota Corolla and everyone was very helpful from the moment I got there to the moment I left. It was a good experience. helpful from the moment I got there to the moment I left. It was a good experience. More
by klgillespie7
Employees Worked With
Milton Hall, William Mason, Daniel Feliciano
January 08, 2020
Not at all busy like it usually is. Got in and out in less than 1 hour. As always, Oscar was very nice and helpful. less than 1 hour. As always, Oscar was very nice and helpful. More
by tclimo
Employees Worked With
January 08, 2020
Courteous and Clean Transportation On this visit, I needed to get back to work. I was provided with a courteous driver and the vehicle was clean. The service adviser, Reid, was busy, On this visit, I needed to get back to work. I was provided with a courteous driver and the vehicle was clean. The service adviser, Reid, was busy, but he is a good multi-tasker. He made sure each customer waiting was acknowledged. More
by keta2moro
Employees Worked With
January 08, 2020
Outstanding, got in and out quickly! Always have a pleasant experience when bringing my vehicle in for service. I did not have an appointment, but was assisted in a timely manner. Reid Always have a pleasant experience when bringing my vehicle in for service. I did not have an appointment, but was assisted in a timely manner. Reid is always professional and explains the details regarding the service provided. More
by CLANK1334
Employees Worked With
January 07, 2020
Great Experience!! I was a little hesitant but everyone made me feel completely comfortable. Mason and Michael explained everything in detail. I’m going to really enjoy my new car!! made me feel completely comfortable. Mason and Michael explained everything in detail. I’m going to really enjoy my new car!! More
by Nicolekay1986
January 07, 2020
I had a great experience, they made it simple , easy and fast to find the car I want and buy my used truck form me . I would strongly recommend buying from here fast to find the car I want and buy my used truck form me . I would strongly recommend buying from here More
by Fredde4113
Employees Worked With
January 07, 2020
I love this dealership! I live within one mile of another Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. More
by alp1142
