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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,676 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,676 reviews

January 02, 2020

Awesome! Michael Green was awesome! He was very helpful in helping me decide on my new Rav 4. There wasn’t any pressure at all. He is very personable. I would More

by rhettsgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to assist you with your vehicle purchase. Thank you for the great review. Please be sure to refer all your family and friends to see me.

January 02, 2020

Great customer service, worked hard to earn trust, left feeling I had made a good purchase will be back for my next vehicle in the future. More

by alechamric1995
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure to assist you with your vehicle purchase. I look forward to assisting you in the near future.

January 01, 2020

Service Review Service was completed in a decent time with an appointment. Dana was my service tech and shes great. I request her every time. Will definitely be back More

by tr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 01, 2020

Susan is the bomb Susan goes above and beyond for her clients. She listens to what you want and will try everything she can to make sure you get it! I whole heartedly r More

by vkclavero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford, William Mason
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

We greatly appreciate you taking the time out of your busy schedule to give us a five star review. We look forward to seeing you in the near future.

January 01, 2020

Got it done! Much better than my last visit when the power went out. This visit went very well and the requested services seem to be performed as good as or bette More

by bobss01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! It was my pleasure assisting you! Look forward to seeing you soon for your next service.

January 01, 2020

More than perfect Was very helpful and nice and definitely all about the customer and their wants and needs! If something wasnt right they would do what they could to h More

by dylan.herron2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back and the purchase of your vehicle. I look forward to seeing you in the near future and please be sure to refer all your friends and family to me.

January 01, 2020

Michael was a good man today. We already knew what car we wanted. The negation went well. I am very pleased. Thank you for your service. More

by Mohammedkaleemuddin218
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back and the purchase of your vehicle. I look forward to seeing you in the near future and please be sure to refer all your friends and family to me.

December 31, 2019

We loved the hospitality offered by Fazal . He is really helpful and gave us many tips and tricks and gave us a great deal. He is an amazing sales person and knows his job well. More

by samanakhtar_24
Recommend Dealer
Yes
Employees Worked With
Fazal Sher
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! It was my pleasure assisting you with your vehicle purchase. I look forward to seeing you in the near future!

December 31, 2019

Amazing service, Thanks Amanda! Quick service and very friendly staff. For my first time bringing my truck in I had a great experience thanks to the attentiveness and patience of Ama More

by edgy.maldonado9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 31, 2019

Service Excellence We have been doing business with Rose for over 15 years and she is absolutely an amazing woman and sales representative. Daniel was also amazing in fi More

by MILLENS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

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