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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,673 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,673 reviews

December 25, 2019

Bought a used car, no issues The sales person was excellent, not pushy, I did want to negotiate but they did not, however vehicle was at NADA retail value and what I wanted. So ov More

by scubajasona
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Scott
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure assisting you with your vehicle purchase. I look forward to seeing you in the future.

December 24, 2019

respectful and knowledgeable My salesperson, Michael Green, responded right away to my email inquiry of the vehicle I wanted to purchase. He was certain they could find one for More

by SReed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.

December 24, 2019

K. Ricketts I had a good experience purchasing this vehicle. They met my expectations! I left the dealership feeling satisfied with my purchase! I’m a happy custo More

by KAMALRICKETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

December 23, 2019

Excellent Customer Service Both, Raymond and other gentleman who worked Saturday morning ( White guy) can’t remember his name are AWESOME! Thanks for the help with service. Appr More

by bill9460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Making sure our customers are satisfied is what we strive for. If you have any questions or need help in the future please reach out. Look forward to seeing you soon for your next service.

December 23, 2019

He was straight to the point! Long but he got it done. I would refer him to others if need be, Good guy! Cool dude. More

by Camry Reese
Recommend Dealer
Yes
Employees Worked With
Robert Scott
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure assisting you with your vehicle purchase. Please let me know if you need anything in the future.

December 23, 2019

Oil Change good and checked my oils and wheel alignment abut they said some wheels screes are not good so they can not change wheel lineament. so they did not ta More

by gattu07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

December 23, 2019

Now that I have a new service contact, Ried, it's much bette Before it was sold to Jim Ellis I had quit using Toyota McDonough. I want and don't mind paying for service needed but sometimes they are overboard on More

by CTWILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! It was my pleasure assisting you! Look forward to seeing you soon for your next service.

December 23, 2019

Routine service visit Good experience all aspects. Waiting for parts to come in for a recall followed by notification in order to set up Subsequent appointment for that. More

by kapitankurt
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was our pleasure to assist you. We look forward to seeing you in the near future.

December 23, 2019

Fast Service The check in was fast and the service advisor was great! I do not remember my service advisor’s name but she was detailed and very organized! Great se More

by abarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure assisting you with your vehicle purchase. Please let me know if you need anything in the future.

December 23, 2019

What a great experience. My. Sales person Miguel Perez went overboard to help us.? Will be telling our friends. Thanks Jim Ellis Toyota of McDonough. More

by kchoops
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Richardson, Tim Hackney, Miguel Perez
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!

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