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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,671 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,672 reviews

December 18, 2019

New Rav4 2020 from the best! Got my 2020 Rav4 from Harby Santos he was great and very knowledge. Would Recommend to anyone in the market that is interested in a new car! More

by rinowu2010
Recommend Dealer
Yes
Employees Worked With
Harby Santos
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

December 18, 2019

My experience with Jim Ellis Toyota was positive from start to finish . I was very impressed with my salesman , Michael Green. Michael was very patient and thorough and addressed any questions or conce More

by KateriaGoodman
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 18, 2019

Michael was very patient and kind. I’m not used to the car buying experience but this was totally easy. I commend Jim Ellis on hiring Michael.. More

by Claudiabeanrn
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 17, 2019

Wonderful Experience It was wonderful working with Amanda. She got me in an out of there within an hour as promised. I love Jim Ellis Toyota of McDonough and will contin More

by NicoleBurton1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 16, 2019

New car I had the best sales man! Michael Green was so kind and helps us so much. The finance guy explained everything in detail so we understood. More

by smcelroy52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 16, 2019

Jim Ellis Toyota Overall great experience and they kept there promise. Very knowledgeable and accommodating. Daniel was great and helpful and really looked out for th More

by johnsonjerr44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins, Daniel Feliciano
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. It was my pleasure to assist you with the purchase of your vehicle. Please be sure to reach out if need anything in the future.

December 16, 2019

Now they are stating they will refuse service without an app Now I am told they will begin refusing to service my vehicle with out an appointment. The type of work does not allow me to make an appointment for a More

by s.dbseagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Cambron
December 16, 2019

Tried a new service center Thought I'd try a service center closer to my house. I was pleasantly surprised by the efficiency of the service department especially since 9 cars we More

by tobypeas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 16, 2019

Awesome! Really good service. She helped me out with my service on my car. She also helped me to get to get my car back as fast as possible! More

by RandomName
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 16, 2019

Great experience and customer service. The moment my family and I entered this dealership we were greeted right away. I asked to speak with Kelvin Walker and was immediately taken to him. K More

by O. Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of this was possible because of Craig Pippin. Thank you very much for everything., William Mason, John Gliem
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you very much for taking the time out of your busy day to leave a positive review. We greatly appreciate your business. We look forward to seeing you again soon! If you need anything else please let us know.

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