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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

December 14, 2019

Bought a 370Z!!!! Great Service, very helpful and considerate of my time. It was my first time visiting Jim Ellis and things went a long very smooth and everyone was so More

by vasims0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 14, 2019

Bought a New Corolla!!! Overall, a great experience with our purchase. Your team was able to give us great service and provided us with great vehicle pricing and quick servic More

by L.Brwn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 13, 2019

Thank you for your patience and understanding. I didn't feel pressured to purchase. Michael Green is a great sales professional. I will tell people about my experience. More

by Vbelle4691
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 13, 2019

I met Michael a few weeks ago. I was unsure about my purchase. He did a good job of answering all my questions. Today I leave in my new car. I'm truly grateful More

by Ppmp69
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 13, 2019

Reid is always a pleasure to deal with! The service department is always clean and pleasant. The waiting area is a comfortable place to relax as your car/truck is being serviced. Reid is t More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! It was my pleasure assisting you! Look forward to seeing you soon for your next service.

December 13, 2019

Awesome I was pleased with the service. I highly recommend!! Amanda and Noah was great! The wait time was short. Thank you Jim Ellis for a wonderful team!! More

by greenmichael000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 13, 2019

Service repairs Excellent service, kept me informed about the repairs. Friendly and helpful. Highly recommend using Jim Ellis service. Pricing is very fair and fas More

by wrhammock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 13, 2019

Luis is Phenomenal! I came to look at a 2012 370z and test drove and it was a really good but I don't have the credit needed and I'm working on it. I'll be back soon. More

by joga8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

December 13, 2019

Amazing customer service All personnel at the maintenance service check in are very friendly and knowledgeable. I always leave feeling that my car was very well taken care of More

by MMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Making sure our customers are satisfied is what we strive for. If you have any questions or need help in the future please reach out. Look forward to seeing you soon for your next service.

December 12, 2019

Great service Brian did an exceptional job guiding us thru the process! thank you! We will definitely shop with him again! We recommend the dealership! More

by gunclub4900
Recommend Dealer
Yes
Employees Worked With
Brian Hoe
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

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