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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

December 11, 2019

Great experience This was only our second time buying a car and last time we got ripped off but this time was a great experience! Our salesman helps us find what we wa More

by evansn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran West
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Great customer service is what I strive for. Thank you for the positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please reach out if there is ever anything you need assistance with.

December 11, 2019

Awesome Milton Hall went above and beyond to ensure that my buying experience was nothing less than stellar. This young man should be awarded Outstanding pers More

by raymond.zula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

I greatly appreciate the positive feed back. I was very happy to assist you with the purchase of your vehicle. Please be sure to let me know if you need anything in the future! Look forward to seeing you soon!

December 10, 2019

Awesome experience I would definitely recommend my family and friends! Michael Green was awesome & also the financial manager Daniel was great!! Thank you guys so much. More

by Chanteaclark95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back and the purchase of your vehicle. I look forward to seeing you in the near future and please be sure to refer all your friends and family to me.

December 10, 2019

He was hands down the best! I can’t say enough good things about him! Very nice, very knowledgeable, very relatable, and very accommodating! He was amazing! You are in good hands with him! Super great! More

by Sarabar94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fazal Sher, William Mason
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! I was happy to help with the purchase of your new vehicle. Please be sure to come back and see me when you are ready for another vehicle.

Dec 18, 2019 -

Sarabar94 responded

For sure will do ! Thank you so much!

December 10, 2019

Wonderful Friendly and wonderful environment to be at.will recommended to family and friends. Fast and effective team work I want to see more of that each t More

by bonomipaolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback and the recommendation. We look forward to seeing you again soon!

December 10, 2019

My experience at the dealership was fantastic. Everyone mentioned is a true professional and an asset to your establishment. They make you feel relaxed and very welcome. If I decide to purchase another veh More

by ukandutours
Recommend Dealer
Yes
Employees Worked With
Greg Webster, Jeremy Richardson, William Mason, Miguel Perez
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Hearing that you had an experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your ride. We look forward to serving you for many years to come!

December 10, 2019

Great service First visit to this dealership it was a great experience. The staff was professional and courteous. I had an appointment scheduled and the wait was sh More

by nikkolmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 10, 2019

Had a good experience, got my new car and at the price that was negotiated. I can't wait to drive my new car. Thanks again More

by antbz1221
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

I greatly appreciate the positive feed back. I was very happy to assist you with the purchase of your vehicle. Please be sure to let me know if you need anything in the future! Look forward to seeing you soon!

December 10, 2019

Great experience Had a great experience. Went in with car picked out, what I wanted my payments to be. They did not pay games with me and told me what they could do. T More

by buckmark9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan, William Mason
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

We greatly appreciate you taking the time out of your busy schedule to give us a five star review. We look forward to seeing you in the near future.

December 09, 2019

Oil change and tire rotation We had a service appointment for the following morning, when my wife went in to drop off the vechicle the evening before the service adviser advised t More

by KKED2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Its a pleasure to assist you! Thank you for the positive feed back. Look forward to seeing you soon for your next visit.

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