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Jim Ellis Toyota of McDonough
McDonough, GA
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,669 reviews
December 09, 2019
Recall remedy Everyone was very polite, kind, and friendly. The very comfortable waiting room made my 2+ hours very pleasant. I went prepared for a long wait wit Everyone was very polite, kind, and friendly. The very comfortable waiting room made my 2+ hours very pleasant. I went prepared for a long wait with a book to read and I wasn't disappointed. Restrooms very clean. More
by Elaine
Verified Customer
December 09, 2019
AMAZING Very helpful, the service is up the part ! I feel very comfortable with leaving my car at Toyota!Great customer service. amazing team ! Team work ! Very helpful, the service is up the part ! I feel very comfortable with leaving my car at Toyota!Great customer service. amazing team ! Team work ! More
by asiapreston.ap
December 09, 2019
Luis is Phenomenal! I spoke with Luis and Chad on the phone and they were both great. they were able to make my trade in experience a great one and also made the numbers I spoke with Luis and Chad on the phone and they were both great. they were able to make my trade in experience a great one and also made the numbers work for me. More
by carpetwizard007
December 09, 2019
Quality service My vehicle was serviced in a timely manor even though it was not purchased there. I do not live in the city it is located in. I will consider going th My vehicle was serviced in a timely manor even though it was not purchased there. I do not live in the city it is located in. I will consider going there in the future, due to the professional way in which I was treated. More
by SHETZ
Employees Worked With
December 09, 2019
Reid is knowledgeable, caring, Personable. Reid is a pleasure to work with. He takes a personal interest in my vehicle. I bring my Lexus to him instead of to the Lexus because I trust him. Reid is a pleasure to work with. He takes a personal interest in my vehicle. I bring my Lexus to him instead of to the Lexus because I trust him. More
by preacherchuckscott
Employees Worked With
December 09, 2019
Leon Poole did an amazing job getting me into the car of my dreams. Thank you to him and Greg Webster for treating my husband and I like family. my dreams. Thank you to him and Greg Webster for treating my husband and I like family. More
by youngsara519
Employees Worked With
December 09, 2019
New 4 Runner purchase Great experience all around. Leon Poole was our salesperson, very helpful. Stephen Slagle was excellent with communication and follow through. Very Great experience all around. Leon Poole was our salesperson, very helpful. Stephen Slagle was excellent with communication and follow through. Very pleased with our purchase! More
by cindycarter30252
December 09, 2019
Great Service My husband and I stopped by to just browse at the new toyotas. We were approached by Leon Poole who showed us several cars and never pressured us int My husband and I stopped by to just browse at the new toyotas. We were approached by Leon Poole who showed us several cars and never pressured us into buying. The customer service from everyone especially from Leon Poole was EXCELLENT. They treated us like celebrities lol. More
by Pam
Employees Worked With
December 08, 2019
I was referred to Michael by a friend. He was great! I called and set up a appointmen. Him and Greg worked my deal. My first new car purchase was wonderful. called and set up a appointmen. Him and Greg worked my deal. My first new car purchase was wonderful. More
by islandboymccoy38
December 07, 2019
Excellent work by my salesman Fazal. He is the best get me my New Toyota SIenna XLE color and equipment I wanted. Kelvin is very good Manaytoo. Thank you for all the Help. I will send him my friends and fa me my New Toyota SIenna XLE color and equipment I wanted. Kelvin is very good Manaytoo. Thank you for all the Help. I will send him my friends and family to buy Cars from Fazal. He is the Best. More
by Jiten Kumar Patel
Employees Worked With
Fazal Sher, Daniel Feliciano
