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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

December 05, 2019

I Love My Vehicle Neil was awesome! He worked long and hard to get me in the truck I wanted. He gave good advice and didnt pressure me when it came to making decisions. More

by LEANNECAPPUCCINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

December 05, 2019

It was great.. I was quoted a 2 hour wait time but. It did not take that long.. I walked out looked at the trucks, sat in a few, and before I knew he called and told me my car was ready and he called my More

by antbz1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 05, 2019

Mike and Rose really made this a good experience. I highly recommend this dealership. Every one was honest and a pleasure to work with. Thank you!! More

by Beason50
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

December 04, 2019

Great Service I would like to thank Jim Ellis for having great quality service and great customer service you can’t bet no where. I would recommend Jim Ellis TOYOTA More

by mims8541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erma , Misty Powers, Tim Hackney, Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 04, 2019

Service recieved at service department Fast service, courtesy, acted fast in getting issues i had come up on pricing settled. Phone call was returned as promised, and appointment to get su More

by lilasmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 04, 2019

Simple oil change A simple oil change that remained simple. No surprises: oil was changed, fluids topped off, and tires inflated to correct air pressure. Happy for a More

by cerulean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 04, 2019

Repair key chain problems. My return visit much better than the first on. One thing I was not satisfied with. It was very winded and cold that morning and no employe More

by top62catyahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN LEMASTER, Dana Hull
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 04, 2019

4RUNNER 2020 Mr Fazal is really great person it was really nice working with him with my new purchase 4Runner 2020 limited edition I will always prefer him from no More

by SUJAL0125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fazal Sher, William Mason
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! I was happy to help with the purchase of your new vehicle. Please be sure to come back and see me when you are ready for another vehicle.

December 03, 2019

Very Pleased No pressure, Very knowledgeable Staff were very polite and respectful. Felt like I was family. . Showed were the coffee pot was and was told to help m More

by tei105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Fry, Gerald Hopkins, Tim Hackney
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to assist you with your vehicle purchase. If you need anything in the future please reach out.

December 03, 2019

Excellent Customer Service I went to Toyota in McDonough, GA wanting a used 2015 Rav 4. I really did not expect yo leave with anything except the little Scion that I drove in th More

by paulawalter54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager Greg, Fazal Sher, Daniel Feliciano
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! I was happy to help with the purchase of your new vehicle. Please be sure to come back and see me when you are ready for another vehicle.

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