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Jim Ellis Toyota of McDonough
McDonough, GA
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,669 reviews
December 03, 2019
In and Out Service was great in and out no issues. had Camry oil changed and 20,000 mile checkup done. Waiting area great coffee great and Service team best in Service was great in and out no issues. had Camry oil changed and 20,000 mile checkup done. Waiting area great coffee great and Service team best in business. Will always direct friends to Jim Ellis Service. Happy Holiday and Merry Christmas to all. More
by hk1210
Verified CustomerEmployees Worked With
Dana Hull
December 03, 2019
Great experience here I used Sam's true car discount and there was no drama nor complication in the experience. Everyone worked to make the deal happen and that included a I used Sam's true car discount and there was no drama nor complication in the experience. Everyone worked to make the deal happen and that included a lot of flexibility on the dealer's part which I appreciate very much. More
by Stephenjbove
December 03, 2019
Leon Poole at Jim Ellis Toyota gave outstanding customer service and I felt as if I knew him forever. Thank you for making my car buying experience a wonderful one and taking the stress out of purchasin service and I felt as if I knew him forever. Thank you for making my car buying experience a wonderful one and taking the stress out of purchasing a new vehicle. LOVE my new Camry! More
by KathyP
December 02, 2019
Awesome experience I had a wonderful and pleasant experience.Caswell Walker was an excellent agent who took me through the basis and to get me a good deal. I had a wonderful and pleasant experience.Caswell Walker was an excellent agent who took me through the basis and to get me a good deal. More
by carlingtonbarnes
Employees Worked With
Tim Hackney, Caswell Walker
December 02, 2019
Awesome experience The entire team I worked with was knowledgeable with product and took the time out to explain each step of the car buying process. Overall my family w The entire team I worked with was knowledgeable with product and took the time out to explain each step of the car buying process. Overall my family was pleased with our purchase. More
by wintstacyann
Employees Worked With
Tim Hackney, Caswell Walker
December 01, 2019
Leon Poole and Greg Webster were excellent with responding to my questions and Tim was excellent with the financing piece. Purchased car! Great! Very satisfied. responding to my questions and Tim was excellent with the financing piece. Purchased car! Great! Very satisfied. More
by Gwen
Employees Worked With
December 01, 2019
good service I enjoyed my visit to Jim Ellis Toyota and I know you will too. The service was good and I will recommend this location to my friends. I enjoyed my visit to Jim Ellis Toyota and I know you will too. The service was good and I will recommend this location to my friends. More
by 2127osmosis
Employees Worked With
Amanda Cambron
December 01, 2019
Great Service Amanda was great! She advised on what we needed now vs. what we needed later. The services was promised in 2 hours and Amanda contacted us before then Amanda was great! She advised on what we needed now vs. what we needed later. The services was promised in 2 hours and Amanda contacted us before then! Thank you! More
by olabodeoginni83
Employees Worked With
Amanda Cambron
December 01, 2019
Great Service Raymond is always great! He is very nice and helpful. the wait time was as expected and he kept me up to date during the whole visit. Raymond is always great! He is very nice and helpful. the wait time was as expected and he kept me up to date during the whole visit. More
by Ehall17
Employees Worked With
December 01, 2019
Always great service! Reid is the best! My husband and I both drive Toyota’s. Reid is exceptional and we ask for him by name. He knows his stuff and that’s saying something Reid is the best! My husband and I both drive Toyota’s. Reid is exceptional and we ask for him by name. He knows his stuff and that’s saying something because my husband builds race cars. More
by sandee.harvey
Employees Worked With
