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Jim Ellis Toyota of McDonough
McDonough, GA
8,668 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,668 reviews
November 30, 2019
Very good at customer service Got my car in and out promptly and very quickly. Very friendly. Oscar was so nice and I will return to him when I go back for service there. Also Neil Got my car in and out promptly and very quickly. Very friendly. Oscar was so nice and I will return to him when I go back for service there. Also Neil Williams was very nice while I waited and accommodated me on our new purchase of a 2019 Prius that we purchased two days after I spoke to home while waiting on my service to be done. More
by cathypetty5
Verified Customer
November 30, 2019
Excellent Tires Rotated. Raymond always provide excellent service with my vehicle. I never have any problems once my car is service here. I will continue to bri Tires Rotated. Raymond always provide excellent service with my vehicle. I never have any problems once my car is service here. I will continue to bring my car here. More
by Arif
Employees Worked With
November 30, 2019
Service I brought my van in for service and was greeted by Raymond with friendly smile and he helped me complete my service. He made everything go very smoot I brought my van in for service and was greeted by Raymond with friendly smile and he helped me complete my service. He made everything go very smoothly and in a timely manner. More
by mercy
Employees Worked With
November 30, 2019
Maintenance Reid was very nice, took time to explain everything, and gave me a good price. No complaints. I appreciate the snacks and coffee and water. Reid was very nice, took time to explain everything, and gave me a good price. No complaints. I appreciate the snacks and coffee and water. More
by cdkinsey
Employees Worked With
November 30, 2019
Pleasure working with Mr Green. Very easy to work with. I highly recommend his services. I wish all salesman could be like him. Thank you for everything highly recommend his services. I wish all salesman could be like him. Thank you for everything More
by quontariohoward1982
November 29, 2019
Service Great service. Parts had to be ordered but were in the next day. Needed two sensors for my Toyota Highlander sport SUV. Oscar Johnson was excellent. Great service. Parts had to be ordered but were in the next day. Needed two sensors for my Toyota Highlander sport SUV. Oscar Johnson was excellent. More
by norris.humphrey
Employees Worked With
November 29, 2019
Service Raymond worked me on without an appointment with no issues. I was greatly pleased and will return for future service for my Tacoma. Nice job, Jim Elli Raymond worked me on without an appointment with no issues. I was greatly pleased and will return for future service for my Tacoma. Nice job, Jim Ellis Toyota. More
by jcorder2000
Employees Worked With
November 29, 2019
Excellent Service Very pleased with the service I received. The salesperson was very responsive to my needs. His follow up was both timely and informative. Everyone Very pleased with the service I received. The salesperson was very responsive to my needs. His follow up was both timely and informative. Everyone was very helpful and personable but Ahmad was particularly attentive. Thanks everyone for making a big decision easy. More
by billardfm33
November 29, 2019
It was a very fast clean nice and professional place they were timely knew what they where talking about and got me in ans out I am very pleased with my choice were timely knew what they where talking about and got me in ans out I am very pleased with my choice More
by crispydeadclown
Employees Worked With
Miguel Perez
November 28, 2019
Will Tell all my friends Extremely happy with the purchase of my Camry. My needs were taken into consideration all the way through I didn't feel either pushed or felt lead to Extremely happy with the purchase of my Camry. My needs were taken into consideration all the way through I didn't feel either pushed or felt lead to do something I didn't want to. I would do it again if need be but hopefully this is my last car. More
by billardfm33
Employees Worked With
