Jim Ellis Toyota of McDonough

Super easy I came here expecting what all people expect. Just a a car buying experience with someone trying to make a sale. The staff at this location were beyon I came here expecting what all people expect. Just a a car buying experience with someone trying to make a sale. The staff at this location were beyond expectations and I left with a unforgettable experience. I was taken care of from start to finish. Expecting the run around and not being able to close a deal, I left with keys in my hand to a brand new vehicle signed sealed and delivered. More

Good experience This was my first time booking a service appointment online. The process was easy and took a short time. On the day of my appointment I was greeted a This was my first time booking a service appointment online. The process was easy and took a short time. On the day of my appointment I was greeted as soon as I pulled into the service area. Check in was easy. After my vehicle was inspected both the service advisor and technician that inspected my vehicle met with me. They went over the results of the inspection, indicating which items needed immediate attention and which could be deferred. They answered all my questions. I approved what I wanted done and returned to the customer lounge. My service advisor kept me updated on the progress of work. When my vehicle was ready my service advisor went over everything on the invoice, provided a copy of the full inspection report and took me to the cashier. Checkout was fast and I was on my way. More

Best Experience! Gerald is a top great sales associate! He took the time to break down and explain every single thing from the time of walking in the door to driving o Gerald is a top great sales associate! He took the time to break down and explain every single thing from the time of walking in the door to driving off in my new car! He is great and I will definitely be referring all my friends and family to do their car shopping business with him! ☺️ More

From the moment we meet David Washington, we felt comfortable with his sales ability. We had not planned to buy a car only to test drive, however, David provided us with a great deal and really work comfortable with his sales ability. We had not planned to buy a car only to test drive, however, David provided us with a great deal and really worked with us to make sure we understood all of the options which were offered. He spent extra time after we bought the car making sure that we understood all of the bells and whistles on our new vehicle and programmed my phone for the new car! More

Bought a Nice Avalon!!!!! Javan provided excellent customer service, which comes far and between these days. He was very informative when it came to explaining the features th Javan provided excellent customer service, which comes far and between these days. He was very informative when it came to explaining the features the car offered, extended warranties and explaining what certification of a vehicle meant. I learned something new today about vehicles. Thanks to Javan. I highly recommend him as your next auto sales rep. More

Gerald is pleasant and very patient. He took his time with me to make sure I was well satisfied. He’s the best!! Thank you! with me to make sure I was well satisfied. He’s the best!! Thank you! More

Fast and professional service I had a "rattle" and without an appointment, I was "worked in.I deal with Reid in the service department and have never been disappointed. I had a "rattle" and without an appointment, I was "worked in.I deal with Reid in the service department and have never been disappointed. More

I came into Toyota with price range and budget and Brian went above & beyond to make that happen. I'm now a proud owner of 2019 Camry! Thanks Brian went above & beyond to make that happen. I'm now a proud owner of 2019 Camry! Thanks Brian More

Outstanding service Amanda Went out of her way to get my vehicle my vehicle worked in for service. I was unable to come for service another day and she work my vehicle i Amanda Went out of her way to get my vehicle my vehicle worked in for service. I was unable to come for service another day and she work my vehicle in quickly. More

Gracias a Miguel y todo el equipo de español por su ayuda, me gusto tanto la experiencia que mis amigos tambien compraron en su dealer. ayuda, me gusto tanto la experiencia que mis amigos tambien compraron en su dealer. More