Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,629 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,629 reviews

May 04, 2024

Over all good experience. We Would refer people to go there and shop. Nice folks More

by aelfugate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for your business! Take care!

May 04, 2024

Convenient, fast, and friendly dealership with lifetime oil changes. I am usually in and out for a scheduled oil change making it easy to get to work afterwards More

by Melissaparrish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for your business! Take care!

May 04, 2024

They give me great service . over here good repons good job good job good job More

by patelhappy077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Jeromy Jones, David Ray
Report | Print
May 07, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for your business! Take care!

May 04, 2024

The customer service is great. Everyone is so friendly and helpful. I knew when it was time to get another car I was coming here and they made the process so easy. More

by kristina_haywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for your business! Take care!

May 04, 2024

Worked with Dani on my purchase. Everything was great. He set my phone on to my new Highlander More

by griffinkathyfaye
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Dani provided you with a great experience during your purchase at Jim Ellis Toyota! It's fantastic that he helped set up your phone in your new Highlander. Thank you for choosing us, and if you need anything else in the future, don't hesitate to reach out. We're here to help!

May 04, 2024

I had amazing service at Toyota of McDonough getting my new car. Above and beyond service from Ms. Lacy and Mr. Dani More

by cassiedibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Congratulations on your first car, the lovely Toyota Corolla! We're thrilled to hear that you had an amazing experience with us! Our team is dedicated to providing helpful and supportive service to all our customers, and we're delighted that you're happy with your purchase. Thank you for choosing us for this milestone, and we wish you many wonderful adventures with your new Corolla!

May 04, 2024

You could tell the personnel on hand really cared that I left the dealership satisfied. More

by Nicholas.citizen18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Toyota of McDonough! Please let us know if there is ever anything else we can do for you! Safe travels!

May 03, 2024

The dealership was busy but I only had to wait 5 minutes. I had a good bit of work done in preparation for a cross country trip. Waited for my vehicle and it was done in a reasonauamount of time. More

by mtnhappy1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're glad to hear that despite the busy dealership, you had a minimal wait time and your service was completed efficiently in preparation for your cross-country trip. Ensuring prompt and quality service is important to us at Jim Ellis Toyota. Thank you for choosing us for your automotive needs, and we wish you a safe and enjoyable journey on your trip!

May 03, 2024

I was please with the service I received from Jim Ellis Toyota the customer service was very professional and speedy More

by CMCFARLANE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you were pleased with the professional and speedy service you received at Jim Ellis Toyota! Providing excellent customer service is our top priority, and we're glad we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 03, 2024

My Service Specialist, Oscar Johnson, was very professional and knowledgeable. We were served within the time expected. More

by Bakeretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Oscar provided you with professional and knowledgeable service during your visit. Meeting your expectations for timing is important to us, and we're glad we could deliver on that. Thank you for choosing Jim Ellis Toyota!

1
...
84
85
86
...
863