Jim Ellis Toyota of McDonough

Oil Change My experience was not so great at the beginning of my visit. The 2 men that was at the front didn’t recognized or greet me nor 2 other customers that My experience was not so great at the beginning of my visit. The 2 men that was at the front didn’t recognized or greet me nor 2 other customers that were ahead of me. The coffee station & the water station both were out of beverages. The positive side of my visit was one of your outstanding staff, Reid Millikan, lighten things up with his witty personality & professionalism.. Also your ladies assistants in that area also were courteous & professional in supplying the beverages back to their stocked capacity. More

20K svc It was very easy to book my servicing and I was assisted immediately. The service men took great care of me and made quick work of my experience. It was very easy to book my servicing and I was assisted immediately. The service men took great care of me and made quick work of my experience. More

Raymond was very helpful Slow to get initial contact, but when Raymond showed up, all went well. Had a 140 appointment, but there was only one service person available when w Slow to get initial contact, but when Raymond showed up, all went well. Had a 140 appointment, but there was only one service person available when we arrived. More

2019 Toyota Highlander Hybrid XLE Purchase Leon Poole was fantastic. Got off to a little rocky start but James Allen was able to get the deal done. This was my second purchase in less then 2 Leon Poole was fantastic. Got off to a little rocky start but James Allen was able to get the deal done. This was my second purchase in less then 2 years and I will continue to deal with Leon and Jim Ellis Toyota! More

Great Work Pleasant place to go for all your automotive need from perches to repair and triad in Ellis TOYOTA of McDonough Ga . Thank You TOYOTA for LlC you d Pleasant place to go for all your automotive need from perches to repair and triad in Ellis TOYOTA of McDonough Ga . Thank You TOYOTA for LlC you do More

First Check Though I was not at all satisfied with the wait time, I did have a positive experience with the service department. I had a 10:30 appointment which Though I was not at all satisfied with the wait time, I did have a positive experience with the service department. I had a 10:30 appointment which I arrived for about 10 minutes ahead of time. It was more than two hours and forty-five minutes before my vehicle was ready. Despite the wait, the experience was good. The pre-service talk with the intake consultant was informative and the waiting area was comfortable. More

Salesman Excellence My experience with purchasing a car at Jim Ellis was WONDERFUL!!! The ‘customer service’ I received from Mr. Milton Hall (Salesmen) made it that much My experience with purchasing a car at Jim Ellis was WONDERFUL!!! The ‘customer service’ I received from Mr. Milton Hall (Salesmen) made it that much easier to make the decision of purchase. Mr. Hall was knowledgeable, patient and personable. I told him what I was looking for and he presented a variety of options for me to choose from. Mr. Hall is an excellent salesman and I would purchase again and refer him to family and friends. Great job Mr. Hall! More

Everyone was professional and efficient I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. More

These guys are great I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T More

Exceeded My Expectations My experience at Jim Ellis Toyota of McDonough was fantastic. Milton was welcoming and knowledgeable..he went as far as explaining every detail and fe My experience at Jim Ellis Toyota of McDonough was fantastic. Milton was welcoming and knowledgeable..he went as far as explaining every detail and feature in the car so that I can be aware of my newly purchased car. Im happy I actually stopped in the dealership despite of every thing that just happened to me from another dealership.. Thanks Milton for the kind and friendly service!! More