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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,613 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,613 reviews

July 25, 2019

Amazing Staff Ahmad Ali I was greeted very warmly by the sales associate Ahmad Ali. He was very patient and understanding. He listened to every single question I had, and I h More

by AATTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. it was my pleasure helping with the purchase of your vehicle. Look forward to assisting you in the future.

July 25, 2019

Excellent service Always have an awesome experience here . Would definitely recommend it love love this center. Will be looking at getting another car from here very so More

by Chas143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. But he’s an amazingly awesome man and he is a dj
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 24, 2019

amazing staff Michael Green was awesome. He helped me all the way in getting me the right price on my new Toyota truck .Daniel Feliciano worked with us on the fina More

by mikehinds57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to give a 5 star rating. It was our pleasure to work with you and make sure you were happy before leaving our dealership. We look forward to working with you more in the near future.

July 24, 2019

Clear your morning! Make an appointment, but be prepared to spend 2 hours minimum there to have a simple oil change. No wonder they offer it for free. I’ll be paying som More

by speedracer023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Richardson
July 24, 2019

Amazing Great, wonderful, friendly, make sure we understand what we getting, easy going, overall great experience, good customer service, excellent. And funny More

by ixtonyyiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

We greatly appreciate your feed back, very glad you are satisfied with our customer service.

July 24, 2019

Exactly what I wanted I love my new vehicle and enjoying it. Everyone very good to work with. Thank you 😊 😬🤗😊😊😊😊😊😊 Will buy from u again Water was nice to More

by CHEERSYALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Linker, Jeremy Richardson, James Allen, William Mason
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the positive review. My family and I feel truly blessed that I’m able to help so many good people through this dealership. If I can ever be of help to you or a friend or family member, please don’t hesitate to call or reach out to me.

July 23, 2019

No light on dash on daytime without lights on Mechanics were able to illuminate dash by rewiring by using parking lights being on to light dash. Problem now there is no alarm when switch is cut o More

by cmhjbh
Recommend Dealer
Yes
Employees Worked With
I only used service, not sales.
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 23, 2019

The great service I recieved for my 2019 Corolla Raymond Persaud, was Awesome!! Had my vehicle service in half of hour. Great job!!!! Keep up the good work. The service Dept. did a great job on my ve More

by ermaleeclark11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Raymond Persaud and Mr. Gerald, Angel Barahona, Harby Santos, Brian Hoe, Jeremy Richardson, Tay Searcy
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 23, 2019

What an easy experience. I spoke with a sales rep for a few minutes about what I wanted, he showed me the car that filled my list of wants, I drove it, and we did the paperwor More

by bubbleskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to give a 5 star rating. It was our pleasure to work with you and make sure you were happy before leaving our dealership. We look forward to working with you more in the near future.

July 22, 2019

Mustang My experience at Jim Ellis Toyota was very good. Sales person I dealt with, Angel, was great. Angel answered or got answers on all the questions I had More

by Hha95
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Barahona, Daniel Feliciano
Jul 22, 2019 -

Jim Ellis Toyota of McDonough responded

"Thanks for the great review! Tell your friends and family to give us a visit soon. We love to provide the same excellent service to all our customers like you. Thank you."

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