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Jim Ellis Toyota of McDonough
McDonough, GA
8,630 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,630 reviews
May 03, 2024
My Service Specialist, Oscar Johnson, was very professional and knowledgeable. We were served within the time expected. professional and knowledgeable. We were served within the time expected. More
by Bakeretti
Verified CustomerEmployees Worked With
May 03, 2024
Nice people, friendly and professional. Clean and spacious waiting room with good coffee Thank you Clean and spacious waiting room with good coffee Thank you More
by brads8
May 03, 2024
Had a great experience purchasing my vehicle at my Jim Ellis Toyota of McDonough. The service was top class and I am happy with the efficient and effective service I received. My Sales Agent was Alex Joh Ellis Toyota of McDonough. The service was top class and I am happy with the efficient and effective service I received. My Sales Agent was Alex Johnson she is simply the best. I would recommend my friends and family to purchase from Jim Ellis Toyota of McDonough. When you call or visit, ask for Alex she will get you driving in no time. Thank you Jim Ellis Toyota of McDonough and thank you Alex Johnson More
by Sashaleewalker1982
May 03, 2024
They are a very friendly crew. They are always trying to please all their customer. They are always trying to please all their customer. More
by lkkflugence
Employees Worked With
May 03, 2024
Oscar Johnson, Assistant Service Manager, greeted me upon arrival. Asked my needs and scheduled the setvice wirk. Mr. Johndon kept me informed during the work and advised me of necessary items. From the ca arrival. Asked my needs and scheduled the setvice wirk. Mr. Johndon kept me informed during the work and advised me of necessary items. From the care of Mr Johnson and the Technicians, work was done and I was on my way safety down the highway. If you drive a Toyota, Jim Ellis Toyota of McDonough, is the place to go for service! More
by cschamel0
May 03, 2024
Comfortable waiting room, good coffee friendly staff , no new models in the show room, wanted to see a couple new models but couldn't! no new models in the show room, wanted to see a couple new models but couldn't! More
by JCPAM198
Employees Worked With
May 03, 2024
My service advisor Oscar Johnson and the technicians in the back did a great job servicing my car! the back did a great job servicing my car! More
by Brandon W
Employees Worked With
May 03, 2024
Service was fine, but it’s rude to have a member of the sales team call people trying to get them to trade in their car. Told the woman I was at lunch with a friend and wasn’t interested in talking, and sh sales team call people trying to get them to trade in their car. Told the woman I was at lunch with a friend and wasn’t interested in talking, and she kept trying to get me to discuss trading it, interrupting my personal time. R.U.D.E. More
by rnfinally2004
Employees Worked With
May 03, 2024
Svc advisor Oscar, was awesome as usual. Very informative wirh timely svc and no surprise charges. Thank you sir, very much! Very informative wirh timely svc and no surprise charges. Thank you sir, very much! More
by Kpe1207
May 03, 2024
Great price negotiated but easily the most involved post-sale process I’ve encountered. I feel like critical portions of the purchasing process were missed at the time of transaction and I’ve been work post-sale process I’ve encountered. I feel like critical portions of the purchasing process were missed at the time of transaction and I’ve been working to rectify them. More
by Dealer_Rater
