Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,669 reviews

May 02, 2024

Everyone was nice and willing to assist. My salesman was knowledgeable and patient with my decision. Thank you! More

by cmr9125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that everyone at Jim Ellis Toyota was helpful and accommodating during your visit! Providing knowledgeable and patient service is what we strive for, and we're glad your salesman met your expectations. Thank you for your kind words, and if you ever need anything else, please don't hesitate to reach out. We're here to help!

May 02, 2024

Oscar was great as always. The service at the dealership is outstanding as always. Keep up the great work! More

by rodmurphy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Oscar provided you with outstanding service once again! Providing exceptional service is our top priority at Jim Ellis Toyota, and we're delighted to know that you consistently have positive experiences with us. Thank you for your kind words and for being a valued customer. We appreciate your support and look forward to serving you again in the future!

May 02, 2024

Wonderful, we totally recommend and a very helpful staff Held me with the problem I’ve been wondering about with my vehicle and it was the right car finally got it fixed. I’m so happy. More

by K.MITCHELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a wonderful experience at Jim Ellis Toyota and that our helpful staff was able to address the problem with your vehicle. Providing solutions and ensuring customer satisfaction are top priorities for us, and we're delighted that we could help you get your car fixed and put your mind at ease. Thank you for your recommendation, and we look forward to serving you again in the future!

May 02, 2024

Well satisfied with the service that I have received , will recommend to anyone who is interested. More

by PETRIENNEWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you're well satisfied with the service you received at Jim Ellis Toyota! Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing us, and we look forward to welcoming anyone you refer to our dealership!

May 02, 2024

Hudson was very professional upon my walking in to test drive several Toyotas and upon my decision to purchase my 2022 Camry SE and I commend him on being a wonderful salesman. He was very polite and very More

by CHRISTYOSBORNC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your exceptional experience with Hudson here at Jim Ellis Toyota! Providing professional, polite, and understanding service is what we aim for, and we're delighted that Hudson exceeded your expectations. Congratulations on your new Camry! We'll be sure to pass along your kind words to Hudson. Thank you for choosing us, and we wish you many enjoyable miles in your new car!

May 02, 2024

Hate coming to the dealership for service but Raymond's personality eased the pain of bring my car. Thanks Raymond. More

by BELL4223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're sorry to hear that coming to the dealership for service isn't your favorite thing, but we're glad to hear that Raymond's personality helped ease the experience for you. Providing a positive and welcoming atmosphere is important to us, and we appreciate your feedback. Thank you for choosing Jim Ellis Toyota for your service needs, and we'll be sure to pass along your kind words to Raymond! Thanks again for your business! Take care!

May 02, 2024

Jim Ellis Toyota has an excellent service department. Their work is exceptional. All of the employees go above and beyond what is required. I highly recommend them. More

by KNIGHT1PAT00000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd at Parts Desk. Jimmy Fernandez, Service Manager.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of our service department at Jim Ellis Toyota! Providing exceptional service and going above and beyond for our customers is what we strive for. We're thrilled to hear that you had such a positive experience, and we truly appreciate your recommendation. If you ever need anything else, don't hesitate to reach out. We're here to help!

May 02, 2024

I have enjoyed my 2018 Chevrolet Silverado I purchased 2 weeks ago so far, the sales team and management I spoke to were great to deal with and willing to help out. I would recommend this dealership, and en More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Teague
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you're enjoying your new vehicle and had a positive experience with our sales team and management at Jim Ellis Toyota! Providing excellent service and assistance to our customers is what we strive for, and we're delighted that we could make your car-buying experience enjoyable. Thank you for your recommendation, and we appreciate your support. If you need anything else, don't hesitate to reach out!

May 02, 2024

Always enjoy working with Oscar, he’s trustworthy and professional. He makes getting my vehicle maintenance complete a positive experience. More

by CAGLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you always have a positive experience working with Oscar! Providing trustworthy and professional service is what we strive for at Jim Ellis Toyota. Thank you for your kind words and for choosing us for your vehicle maintenance needs. We truly appreciate your loyalty and look forward to serving you again in the future!

May 02, 2024

I would like to convey my gratitude to Mr. Lavar, Mr. Jimmy and the whole service department here for taking in my older automobile and fixing its issue getting it back on the road where other More

by x101slt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Lavar and Mr. Jimmy!
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're truly grateful for your kind words and for choosing Jim Ellis Toyota for both servicing your older automobile and purchasing your new car. It's wonderful to hear that Lavar, Jimmy and our entire service department provided you with professional, courteous, timely, fair, and honest service. We're honored by your recommendation and thrilled to have had the opportunity to serve you and your family. Thank you for entrusting us with your automotive needs!

1
...
90
91
92
...
867