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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

May 02, 2024

Ameca was very helpful choosing just the right Buick Encore. We’re really enjoying it. We wil tell friends and family how helpful Jim Ellis is. More

by greatbestgingi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amica or close to it
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience at Jim Ellis Toyota. It's wonderful to hear that you're enjoying your new car! Thank you for your kind words and for considering us for future recommendations. We truly appreciate your support and wish you many enjoyable adventures in your car!

May 02, 2024

I had amazing service at Toyota of McDonough getting my very first car, a Corolla. I’m so happy with my purchase and the helpful team at Toyota More

by cassiedibble
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024

He’s really patient we had him going around the world he remained calm and humbled More

by Valenciareed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

It's great to hear that your salesman remained patient and composed throughout your decision-making process at Jim Ellis Toyota! Keeping a calm and humble demeanor, especially during busy or challenging times, is important in providing excellent customer service. Thank you for sharing your positive experience, and if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!

May 01, 2024

Very professional, attentive, only perform services that are needed, prices are reasonable for a dealerships. More

by BETTYTURNER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinstez
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May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you found our service professional, attentive, and reasonably priced, with a focus on performing only the necessary services. We strive to provide transparency and value to ensure our customers have a positive experience. Thank you for sharing your feedback, and we look forward to continuing to meet your expectations in the future!

May 01, 2024

I have had nothing but amazing service from Jim Ellis Toyota. From the time I purchased my car from them to every time I require service, everybody is so pleasant to deal with and they take care of my ca More

by classylady_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your consistently amazing service experience with us here at Jim Ellis Toyota, from the purchase of your car to each service visit. It's wonderful to know that our team's pleasant demeanor and timely care for your car have made each interaction positive. Thank you for sharing your experiences, and we look forward to continuing to provide you with excellent service in the future. Your satisfaction is very important to us!

May 01, 2024

Raymond was a perfect gentleman. Very knowledgeable at his job. Got me in and out without any glitches More

by elorineprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Raymond provided you with exceptional service at Jim Ellis Toyota! Being knowledgeable and ensuring a smooth experience are key priorities for us. Thank you for your kind words, and we'll be sure to pass along your appreciation to Raymond. If you ever need anything else, please don't hesitate to reach out. We're here to help!

May 01, 2024

Alex was phenomenal & made my car buying experience perfect! Lacy was patient with me and answered all questions . I 100% recommend him Ellis Toyota More

by Cullenb88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy rubin
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Alex and Lacy provided you with a perfect car-buying experience at Jim Ellis Toyota! Ensuring satisfaction and answering all questions is what we aim for. Thank you for your recommendation and for choosing us for your automotive needs. If you ever need anything else, don't hesitate to reach out. We're here to help!

May 01, 2024

Service performed asap with timely communication about progress. Appreciate being kept in the loop and being given options re. Services considered needed. More

by CHARLES.CONNELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that your service was performed promptly and that you appreciated the timely communication and options provided by our team at Jim Ellis Toyota. Keeping our customers informed and offering choices is essential to us. Thank you for choosing us for your automotive needs, and if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

May 01, 2024

They really made me feel good, they were excellent,, Thank you guys so much guys More

by M.AKINS172@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had an excellent experience at Jim Ellis Toyota! Making our customers feel good and providing excellent service is what we strive for. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything else, don't hesitate to reach out. We're here to help!

May 01, 2024

Jim Ellis Toyota Dealership is number 1 they really care about their customers. You will be glad you went there !! More

by LINDADWYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of Jim Ellis Toyota! We truly value our customers and are committed to providing exceptional care and service to everyone who walks through our doors. We're thrilled to hear that you had a positive experience with us, and we appreciate your recommendation. If you ever need anything else, please don't hesitate to reach out. We're here to help!

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