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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

April 28, 2024

Excellent personality, good humored and very professional. Congratulations to the attendant. I would definitely recommend your services! More

by ricardo.berna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, Ricardo! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

April 28, 2024

I felt that the video that was sent to me with regard to the oil change and inspection was very efficient More

by pamc50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're happy to hear that you were satisfied with the videos sent to you regarding your car in our service department. It is our mission to provide our customers with premium quality service, and we are thrilled to hear we could do just that. Take care and come see us again!

April 28, 2024

I get my car service at Jim Ellis Toyota Of McDonough . I give them the highest Rating I can give them 10. More

by gwendolyn590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to receive such a high rating from you! Thank you for choosing Jim Ellis Toyota for your car service needs and for sharing your satisfaction. We strive to provide exceptional service and are delighted to know we've met your expectations. We look forward to continuing to serve you with the same level of excellence during your future visits. Thank you for your trust and loyalty!

April 28, 2024

I loved working with Mallory! I loved the experience and I love my car! Everyone on the team made everything easy. I would recommend Mallory and Jim Ellis Toyota to anyone. More

by Sbsc
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

April 28, 2024

We enjoyed working with Dani in sales while buying our new truck, he was great! More

by Kristin Reilly
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you enjoyed working with Dani while purchasing your new truck! Thank you for sharing your positive experience. It's great to know that Dani provided excellent service. We hope you love your new truck and look forward to continuing to provide you with outstanding service in the future.

April 27, 2024

Reid was very helpful and efficient, as well as explanatory. He gave updates throughout the process which was very helpful. More

by Penny Krisell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're delighted to hear that Reid provided you with helpful and efficient service, keeping you informed throughout the process. Your satisfaction is our priority, and we're here to assist you whenever you need. Don't hesitate to reach out if you have any further questions or concerns. Drive safely!

April 27, 2024

Jermaine Hill is amazing! So patient and really worked with us to get the truck my husband wanted! More

by Hollys445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We are delighted to hear that Jermaine could assist you in finding the perfect truck for your husband. We're also thrilled to know Jermaine's patience and dedication made your experience exceptional. Your satisfaction is our priority, and we're here to help with anything you need. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

April 27, 2024

Alex Johnson and Ali helped me get my Ford Fusion and were great! And helped me find my car More

by Jordanpayne405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you're happy with your new Toyota Corolla and the exceptional service you received. If you ever need anything in the future, please don't hesitate to reach out. Drive safely!

April 27, 2024

Joe Louis gave me a deal of a lifetime! Thanks so so much for your patience! More

by jjanae39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Louis
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're delighted that you had a positive experience and appreciate your kind words. If there's anything else we can assist you with, please feel free to reach out. Safe travels!

April 27, 2024

I am very happy with the service I received from the team an staff you guys are the best thanks for everything More

by CATHY.BURNS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Cathy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for your business! Take care!

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