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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

April 27, 2024

Great service in a timely manner and courteous. Very good PR. Could not. Be more happy More

by lynn_gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

April 27, 2024

We had a great experience with Keisha. She was very helpful and so pleasant to work with. We highly recommend doing business with Keisha at Jim Ellis Toyota in McDonough. More

by Gg2226
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for recommending Keisha and sharing your positive experience with us! We're delighted to hear that Keisha provided you with excellent assistance and made your experience pleasant. Customer satisfaction is our top priority, and we're here to help with anything you need. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Drive safely, and we look forward to serving you again in the future!

April 27, 2024

Muy buena atención de parte de todos los que hacen parte de esa tienda muchas felicidades por su buen trabajo More

by Mayker.arias27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff teague
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que has recibido una excelente atención por parte de nuestro equipo en la tienda. Estamos comprometidos en brindar un servicio de calidad y nos encanta saber que hemos cumplido con tus expectativas. Siempre estaremos aquí para ayudarte en lo que necesites. ¡Gracias por elegirnos y esperamos verte de nuevo pronto!

April 27, 2024

Great service. Neil Williams handled my trade in. Pleased with price. Would recommend this dealership to everyone. More

by Meosic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We are so happy to hear you were satisfied with the service here at Jim Ellis Toyota. We pride ourselves on spectacular service, and it is guaranteed that here you can expect the best! Thanks again for your business! Take care!

April 27, 2024

Amazing Service from both Mr. Dani and Ms. Lacy Above and beyond. So happy with my new Toyota Corolla. More

by cassiedibble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us! That's fantastic to hear! Dani & Lacy are wonderful at providing exceptional service, and we are so happy to have them. Enjoy your new Toyota Corolla! If you have any questions about your car, always feel free to contact us. Thanks again for your business! Take care!

April 26, 2024

Everyone was very professional and helpful with assisting us in deciding on our vehicle Thanks Tim More

by timbanks0704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 26, 2024

Great customer service and reliable quality products your sales and professional products are excellent service More

by RANDYYOURPLUMBER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience with our customer service and that you find our products to be reliable and of excellent quality. Providing top-notch service and high-quality products are our top priorities, and we're glad to know that we've met your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

April 26, 2024

The service was great as always just spent some time had some coffee in the lounge and was done before I knew it More

by alesiastone285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a great experience with our service department! It sounds like our lounge and amenities helped make your wait enjoyable, and we're glad we could get you in and out in no time. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Jim Ellis Toyota, and we look forward to serving you again in the future!

April 26, 2024

Very friendly and helpful. Took care of my service in timely manner. Will come back for all the services More

by patel712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Hi there! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust, and we are happy to hear that we could provide that for you! Thanks again for the positive feedback, and we hope that you have a great day!

April 26, 2024

Mr peoples was the best. Anyone looking for car come to Jim Ellis and ask for Mr peoples More

by Libkim33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your enthusiastic recommendation! We're thrilled to hear that Cameron provided you with exceptional service. At Jim Ellis Toyota, we strive to ensure every customer has a fantastic experience. We appreciate your business and look forward to assisting you or anyone you recommend in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Drive safely, and we hope to see you again soon!

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