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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 30, 2023

Overall, the dealership is okay. The customer service is very good. Always get a good service technician. More

by KEITHMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 30, 2023

I've been a loyal service customer since my purchase of my vehicle at that dealership. The people are great, personable, and transparent. More

by OMAR12EIGHTEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Omar12eighteen, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 30, 2023

Oscar was friendly and helpful. My wait was about as long as I expected for the service and I am happy with the results. More

by DAVEOFTHENORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Daveofthenorth, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

May 30, 2023

Thank you so much to the service team, I always enjoy Raymond, Reid, Oscar, and Katie! S/o to Ali as well for selling me all my vehicles! More

by MALLORYROBERTS80
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerce
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Malloryroberts80! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 30, 2023

Very good service, very professional and respectful to their customers. Willing to help anyway they can. Completing the work in a timely manner. Making sure the customers or comfortable. More

by lakers2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Lakers2426, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 29, 2023

Raymond is the best service guy in the world! He’s always there to assist! More

by OVONTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ovonte1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 29, 2023

Staff was great & professional. I was disappointed that at my 5k service, they told me that topped off all fluids. Well, the next day, my windshield wiper fluid sign came on say More

by HECKBB5697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Heckbb5697, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 27, 2023

Drove in without an oil change appointment was greeted. I’ll change was done in record time. Great customer service, friendly atmosphere wonderful experience. Thank you Drove in without a oil change appoin More

by MRCMUNOZ225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mrcmunoz225! Thanks again for your business! Take care!

May 27, 2023

I have not had a negative maintenance experience as far as the vehicle is concerned. My only negative is sometimes the wait time is quite lengthy. I have not had any mechanical issues in three years. More

by SMIRNAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Smirnap! Thanks again for your business! Take care!

May 26, 2023

Everyone treats you like family as soon as you walk in the door. Carlos Diaz is the salesman to ask for. More

by n2chevrolets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
May 31, 2023 -

Jim Ellis Toyota of McDonough responded

N2chevrolets, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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