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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 24, 2023

Good service that dealer air filter and and wipers was entirely too high in price. $100+ More

by info@thickchicksfitness.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Jim Ellis Toyota of McDonough responded

Info@thickchicksfitness.com, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 24, 2023

It is always clean, well organized and has the most professional and supportive staff of any dealership in the area. They make themselves available and always explain things in a clear and understandab More

by Jomacoop2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jomacoop2002! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 24, 2023

She was very nice and got me out in under an hour :) thanks Katie u a real one fr fr More

by Jadecwiggins98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
May 31, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

May 23, 2023

Very informative, very professional, bent over backwards to help. Answered all questions. Excellent, courtesy staff More

by gtlanier
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy was AWESOME
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gtlanier! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 23, 2023

Friendly advisors and quality work on my car. Clean facilities as well. There was once I felt somewhat cheated and hustled out of my money but I left that advisor and moved on to someone else. Ov More

by Tamikav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tamikav! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 23, 2023

clean, collective, & cool environment. they accommodate the guests very well & make sure they are well please with the service given More

by hillbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Hillbutler, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 20, 2023

Good Customer Service but repairs are too expensive. Efficient service. Friendly , Reliable, but very costly. More

by LOUISE.B.NIXON
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 20, 2023

Everyone was very nice, service was quick and I really liked the video of the services that was performed More

by RODEN1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Roden1941! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 20, 2023

I'm very please with King Davis help, and l love my Toyota.Thanks.Good service More

by lcardwell528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Lcardwell528, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2023

Every time I come they try to charge me for oil change it’s free lifetime More

by CHAVARRIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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