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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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December 16, 2022

The customer service I get here is phenomenal! Friendly and outgoing staff! Always doing what’s best for the customer! More

by tztompkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name but she’s always on point.
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Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Tztompkins, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 16, 2022

Was a great place to do business. Everyone one was very nice and helpful. The best place to shop for a car or truck. More

by jhncross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Jhncross, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 16, 2022

Very nice people and very professional I most definitely would recommend this place and will go back. More

by edithcorral207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Edithcorral207, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 16, 2022

Always attentive and courteous to my needs when I arrive. Keep me informed on the progress done on my vehicle. More

by DOANE388--8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Doane388--8! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 15, 2022

Great place just too long for wait great service great people greetable employees great overall More

by Salazarllm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Salazarllm, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 15, 2022

Friendly people, Got me in and out when you said you would. Good job Jim Ellis. More

by BPLUS4MORE
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

December 14, 2022

Jim Ellis Toyota is my trusted service center. There have been ownership and staff changes. But, no other Toyota service team has matched the consistent quality of service I have experienced.at Ji More

by larryvicky.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Larryvicky.smith! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 14, 2022

Did a very good job with everything and I have no complaints with the service I got More

by justynharris98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Dec 16, 2022 -

Jim Ellis Toyota of McDonough responded

Justynharris98, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 14, 2022

Everyone was helpful and curious. They went outbof their way to get the truck then More

by Mcgee051173
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dior williams, William Mason, John Gliem, David Ray
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Dec 16, 2022 -

Jim Ellis Toyota of McDonough responded

Mcgee051173, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 13, 2022

During my recent service the service manager, Kaitlin, noticed I was missing a lug nut and had it replaced for me. Kudos to her for that but the question then becomes was that lug nut lost as a result of More

by Lissa & Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin gets 5 stars
Report | Print
Dec 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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