Toyota of McDonough - Service Center

I had an issue with my first appointment and the service manager (Ray) promptly rescheduled me and assured me I would be taken care of manager (Ray) promptly rescheduled me and assured me I would be taken care of More

Everyone was very courteous and helpful my car was service in a reasonable time frame service in a reasonable time frame More

Great, quick, and easy. I was impressed how fast it was. I have no complaints. The service manager guy was the bees knees I was impressed how fast it was. I have no complaints. The service manager guy was the bees knees More

I like jim Ellis McDonough because they have the best customers service ever. I feel special when I go there customers service ever. I feel special when I go there More

Friendly and courtesy. Took it in for a recall they had it in and out the same day. Good jod. Took it in for a recall they had it in and out the same day. Good jod. More

Service here is always prompt and courteous. The attendants are always warm and friendly and they give you updates as to the progress of your service. The waiting room is always clean and comfor The attendants are always warm and friendly and they give you updates as to the progress of your service. The waiting room is always clean and comfortable. I will always recommend Jim Ellis Toyota of McDonough to friends and family More

Each time we've gone to Jim Ellis dealership for servicing our vehicle we have received courteous and friendly staff. They promptly serviced our SUV and welcome us to return should we have any prob servicing our vehicle we have received courteous and friendly staff. They promptly serviced our SUV and welcome us to return should we have any problems. It pleasant going there and the refreshments they serve. Thank you!! More

They were Quick and reliable. They gave me a time frame to complete the service and they were right on time. They gave me a time frame to complete the service and they were right on time. More

Very difficult to reach your service person to check status of vehicle. Could receive texts but not calls, and hard to reach using main number (got a message regarding Cisco phone system). Communication status of vehicle. Could receive texts but not calls, and hard to reach using main number (got a message regarding Cisco phone system). Communication process needs improvement. More

This place has great customer service and don’t take long at all to finish the job. at all to finish the job. More