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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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July 16, 2022

Friendly, helpful, efficient - I would definitely recommend taking your car here to be serviced. Or go here and buy a new one! More

by Vince Avery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Jim Ellis Toyota of McDonough responded

Vince Avery, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 15, 2022

Service center provides good service. The waiting area is very comfortable. Keep communication open with the customers in professional manner. More

by hcox27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Williams,Mr Ahmad.
Jul 20, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Hcox27@yahoo.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 15, 2022

Great service this service department makes you feel valued. I love coming to this location. Great overall from checking to back end. More

by tomolithelwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jim Ellis Toyota of McDonough responded

Tomolithelwell, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 15, 2022

Victoria is a dream. She makes sure we are taken care of from start to finish. I know my car is in great hands!! More

by Belljenn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Staneitz
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Belljenn77! Please let us know if there is ever anything else we can do for you! Safe travels!

July 15, 2022

It was a pleasant experience, very helpful personnel. Wait time was minimal. Would recommend the service to other Toyota owners. More

by karenlynnmc56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Karenlynnmc56! Thanks again for your business! Take care!

July 15, 2022

Toyota Dealership is the best. The staff was professional, knowledgeable, friendly, and displayed excellent Customer Service Skills. I was very pleased with the service that I r More

by BRAD4377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure who service the car but, Katie was the one that I dealt with.
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

Brad4377, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 15, 2022

I had not been to this service center for years because of my disappointment with the service years ago. I was very pleased with the service upon my return visit! More

by Sharone00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Sharone00! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

July 14, 2022

Everyone there is very nice and the service department are all very nice and make sure the service on your vehicle is right More

by DIANNESTROUD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Diannestroud77, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 14, 2022

Service was friendly and efficient. I was able to drop off my cat and pick up with no problem. More

by sabrinawlkr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

July 14, 2022

There's alot to be said about this dealer dealership. They have the best service department. All their associates are professionals and treat customers with respect. Your part of family when present or e More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Thompson , Susan Crawford, JD Barksdale
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

Joe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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