Toyota of McDonough - Service Center

Chris in service went above and beyond to assist me. . Really appreciate him. Thanks Chris. . Really appreciate him. Thanks Chris. More

Kept me informed and was very timely with response and delivery time of vehicle. Thank you Oscar for Outstanding Service! delivery time of vehicle. Thank you Oscar for Outstanding Service! More

They are about being in time. They are respectful, attentive and they will go out their way to make sure you are satisfied. They are respectful, attentive and they will go out their way to make sure you are satisfied. More

Everyone was polite and friendly. Jamari did a great job showing us the Highlander we came to drive and decide to buy. He was very helpful. Just like we’d been knowing him a long t Jamari did a great job showing us the Highlander we came to drive and decide to buy. He was very helpful. Just like we’d been knowing him a long time. He’s a very special person. We’d recommend Jim Ellis dealership to everyone. More

Everyone was very helpful. Oscar even worked to say my last name correctly! The service was fast, too! Oscar even worked to say my last name correctly! The service was fast, too! More

Wait is too long for oil change when you have an appointment. I travel 45 miles south of McDonough and try to schedule my appointments early in the morning so I won’t run into traffic but I’ve been appointment. I travel 45 miles south of McDonough and try to schedule my appointments early in the morning so I won’t run into traffic but I’ve been waiting 2 to 2 1/2 hours for my last 2 appointments. More

Friendly, professional, convenient. The work was done in a timely manner. I will return for future oil changes. The work was done in a timely manner. I will return for future oil changes. More

My problem with dealers ship is I don't trust there work. This is first time I dident have a problem. It's either loose wheels, chiped wheels, always something. Make appointment does no good really, you n This is first time I dident have a problem. It's either loose wheels, chiped wheels, always something. Make appointment does no good really, you need to plan on being there half a day. I love the car. I'm saying this as a retired automotive tech of 50 years. More

Service Advisor was knowledgeable and customer service was exceptional. Atmosphere was very friendly and relaxed was exceptional. Atmosphere was very friendly and relaxed More

Excellent, polite, easy and smooth I got there so much earlier than my appointment and I was attended without inconvenience earlier than my appointment and I was attended without inconvenience More