Jim Ellis Volkswagen of Chamblee

Purchasing a used car My circumstances behind the purchase of a used car were pretty unique yet everyone I worked with at Jim Ellis made great efforts to accommodate the sp My circumstances behind the purchase of a used car were pretty unique yet everyone I worked with at Jim Ellis made great efforts to accommodate the specifics of my situation and find me the right car. At no time did I feel that anyone was trying to tell me half the story, hide information or basically act in any way to sounds like the feared used car salesman. Quite the contrary -- Trey (sales), Millo (sales) and Lance (finance) were great in taking care of me and in a timely and professional manner. Thanks ! More

Nice dealership , staffs here are always willing to explain the questions you have. Tray is a very nice guy, who response to my question very fast in email , staffs here are always willing to explain the questions you have. Tray is a very nice guy, who response to my question very fast in email More

Exceptional Customer Service I went to Jim Ellis Volkswagen not anticipating purchasing a new vehicle. I only wanted to see what options would be available for me in the coming mo I went to Jim Ellis Volkswagen not anticipating purchasing a new vehicle. I only wanted to see what options would be available for me in the coming months. My salesman, Trey Shaw, was very knowledgeable. Trey also did not make me feel pressured. He wanted to know what was important to me when selecting a vehicle, and helped me find the perfect car. Finance manager Lance Jeter also did a phenomenal job at working the numbers for me. Overall, I can say that this entire process was very refreshing and because of this I will be sure to send more business to Jim Ellis Volkswagen of Atlanta! Thank you all! More

Highly recommend!! Outstanding experience from start to finish. If you’re in the market for a vehicle, this was easily the best dealer to work with. Phil Coleman is ph Outstanding experience from start to finish. If you’re in the market for a vehicle, this was easily the best dealer to work with. Phil Coleman is phenomenal, and made every part of the experience simple and painless. Looking forward to the next purchase with Jim Ellis and working with Phil. More

Excellent service experience with Ryan Barry I took my VW Golf in to have it looked at, due to a rattling noise coming from the front of the vehicle. Ryan Barry was assigned to me to assist. R I took my VW Golf in to have it looked at, due to a rattling noise coming from the front of the vehicle. Ryan Barry was assigned to me to assist. Ryan was courteous, friendly and professional. He asked the right questions and communicated well, ensuring I understood everything they were going to do. Ryan noticed I was due for a service in a month, so asked if I wanted to do that whilst I was already there which I agreed to. Within 3 hours of drop off, I had my car back, fixed and on the road. Thanks, Ryan! More

Excellent service Mark Cohen is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealersh Mark Cohen is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would definitely recommend!!! More

Service, oil change Ryan was a very pleasant and knowledgeable representative. I really liked his authentic and genuine attitude. He is a true asset to the team. The s Ryan was a very pleasant and knowledgeable representative. I really liked his authentic and genuine attitude. He is a true asset to the team. The service department in general is to be commended (in particular the technician that worked on my car and ran diagnostics), I always feel confident in the service and care I receive at your dealership. The waiting area was clean, pleasant with adequate seating and refreshments and staff available to assist. Your dealership is head and shoulders above other dealerships in the atlanta metro area. More

Jim Ellis VW is the best! Since 2006, we have purchased 6 new VWs from Phil Coleman at Jim Ellis VW on Peachtree Blvd. (in Chamblee). 2 Golfs, 1 Passat, and 3 GTIs. In additi Since 2006, we have purchased 6 new VWs from Phil Coleman at Jim Ellis VW on Peachtree Blvd. (in Chamblee). 2 Golfs, 1 Passat, and 3 GTIs. In addition to being a great Sales Consultant, Phil is a great guy – a longtime VW aficionado, deep employment history at Jim Ellis VW, energetic, with a positive spin on life. Each purchase has been a pleasure. Sometimes we stop in to say hello, even if we’re not buying a car. Though I have not purchased a car at any of the other Jim Ellis dealerships, I would imagine I would receive superior customer experience, since all Jim Ellis dealerships are family owned and operated by three generations of the Jim Ellis family. I would not consider shopping anywhere else for my next VW. Thanks, Phil! More

Great car buying experience What an awesome experience from start to finish. The salesman Brian Bolton was knowledgeable, honest, and professional. I felt that I was getting a gr What an awesome experience from start to finish. The salesman Brian Bolton was knowledgeable, honest, and professional. I felt that I was getting a great deal. Easy transactions with financing then I was on my way! I will definitely recommend Brian and Jim Ellis VW to my friends and family. More

Quality Customer Service! Jim Ellis Volkswagen in Atlanta was quick and offered superior customer service. Thanks to Ryan Barry my experience was great and i will definitely be Jim Ellis Volkswagen in Atlanta was quick and offered superior customer service. Thanks to Ryan Barry my experience was great and i will definitely be recommending this service department and Ryan to friends and family with Volkswagens! More