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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
656 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 177 service reviews
September 30, 2025
HERE WE GO AGAIN! I am back to this crappy service place wondering why. They ALL need CS training ALL (sales to management) of them! I know it cause look at how the I am back to this crappy service place wondering why. They ALL need CS training ALL (sales to management) of them! I know it cause look at how the ratings have continually dropped. ALL I can say is FIX MY CAR since your techs messed it up! More
by douglas favors
Employees Worked With
October 03, 2022
Today was my first visit to this location. I have been working with Chris Anderson since 2015 and he invited me to try this location. I trust his judgment and he helps me keep up with my car m I have been working with Chris Anderson since 2015 and he invited me to try this location. I trust his judgment and he helps me keep up with my car maintenance. I will be back. More
by Sabrina1115
Employees Worked With
Chris Anderson
December 11, 2020
Leo Leyva has been my Service Tech for the past 3 visits since Rose went to a new position within Jim Ellis. Leo handled my Touareg in a Timely Manner, with Excellent Quality VW Service and a Clean Vehicle since Rose went to a new position within Jim Ellis. Leo handled my Touareg in a Timely Manner, with Excellent Quality VW Service and a Clean Vehicle returned. I was introduced to Leo thru Phil Coleman my Sales Consultant and now considered a Friend . I have purchased 4 VW's from Jim Ellis and considered it the only VW Dealer. I want to thank the whole team from the Greeter to the Technician who performed my service on 12/10/2020 ...Always Beyond Expectations....I Love My V-dub....R Birch More
by Birch
Employees Worked With
Leo Leyva , Phil Coleman
February 10, 2020
Ace was very knowledgeable and kind. I scheduled maintenance for my Passat. When I arrived I was greeted and felt welcomed.. It was a blessing to have Ace as my technician.. I received extraordinari maintenance for my Passat. When I arrived I was greeted and felt welcomed.. It was a blessing to have Ace as my technician.. I received extraordinarily service from this dealership!! More
by onlyrenag
Employees Worked With
Ace Rodriguez, Will Williams
January 05, 2020
Best Service Everytime Coming in for service is always a pleasant experience. In large part thanks to Rose Shuck. She keeps me informed throughout the process and values my Coming in for service is always a pleasant experience. In large part thanks to Rose Shuck. She keeps me informed throughout the process and values my time. I am on my third VW and will only have Jim Ellis service my car. That is trust I've had since 1984. I can't give enough praise to my Jim Ellis friends for all they do for me and my car. Thanks so much. More
by richardthogan
Employees Worked With
Phil Coleman, Rose Shuck
October 03, 2019
Rose comes through with excellent service ROSE Aways handles my Service in a timely manner..excellent quality VW service and a clean car... Phil Coleman my Sales contact and Friend introduced ROSE Aways handles my Service in a timely manner..excellent quality VW service and a clean car... Phil Coleman my Sales contact and Friend introduced me to Rosy and I thank him for that.The service team for Rose goes beyond my expectations.....I Love My V-dub More
by Birch
Employees Worked With
Other Employees :
Phil Coleman, Lance Jeter, Rose Shuck
September 28, 2019
Responsive and Honest I had a handbreak hickup i wanted to have checked Rose got me the very next morning and very shortly , she came back to me, told me they looked at it I had a handbreak hickup i wanted to have checked Rose got me the very next morning and very shortly , she came back to me, told me they looked at it and that all was fine. And they wouldn't charge me It was just a checkup on my side but the customer service rhey gave equalled to much more! I go there in a heartbeat More
by Jacky
Employees Worked With
Rose Shuck
September 28, 2019
Great service Rose was my auto advisor and as always provides great service with a warm smile. She is always helpful and goes above and beyond to make sure I get q Rose was my auto advisor and as always provides great service with a warm smile. She is always helpful and goes above and beyond to make sure I get quality service. More
by yzthomas
Employees Worked With
Rose Shuck
