Jim Ellis Volkswagen of Chamblee

Best car buying experience ever! For approximately 2 months I had been actively looking for a certified pre-owned VW Lux within my budget and a certain color. Many of the dealers that For approximately 2 months I had been actively looking for a certified pre-owned VW Lux within my budget and a certain color. Many of the dealers that I had visited made me feel that my expectations were unrealistic and that I would have to compromise on specific features and color choices. However, my experience with Jim Ellis was the complete opposite of other VW dealers. Lance (sales consultant) was very attentive and listened to my needs. He and Michael answered all of my questions and addressed my concerns. My visit at Jim Ellis resulted with me purchasing an Executive VW Touareg in the color that I wanted. I came expecting a similar experience that I had received at other dealerships. But when I left, I had received the best customer service ever, a better vehicle and a overall wonderful experience. I would encourage anyone to go to Jim Ellis and see Lance Jeter and Michael Landin (finance mgr). More

Exceeded my expectations! I had been looking at getting a 3rd car for about a month, something super economical, great MPG and a low payment. A friend of mine recommended the I had been looking at getting a 3rd car for about a month, something super economical, great MPG and a low payment. A friend of mine recommended the Jetta TDI. I had called several other dealerships and made visits and drove the car, I was about to sign on the dotted line and decided to try Jim Ellis at the last minute and I am so pleased that I did. I called the dealership at about 4 PM that day and told Lance Jeter exactly what I was looking for in the car (premium, White with Corn Silk interior). They actually had the car in stock! I told Lance to give me his best price over the phone and if it was the right price, I would come in and buy. He called me back within 30 minutes and gave me an amazing offer on a 3 year lease. I drove to the dealership that night and looked at the car and decided to move forward and they actually came down a bit more on the monthly payment. I went ahead and did the credit app and got approved that night but waited to take delivery until 2 days later just because it was so late and I did not want to hold them up so they could go home (and me as well). Because I had issues getting to the dealership and not having a ride back, Lance delivered the car to me at work along with the paperwork. This was one of the quickest, easiest and certainly one of the least painful transactions I have experienced in my many years of buying cars and there have been many (I think this makes number 64). Michael Landin was the Business Manager for my deal and was exceptional as well. He was instrumental in getting my lease approved quickly and at a great rate, low pressure and super easy to deal with. Lance was also very low pressure, easy and extremely pleasant to work with. This was a no brainer and I am thrilled with the car, I am finding myself driving the TDI most of the time just because its so easy to get around in and sips the fuel oh so efficiently! Great job Lance and Michael, I really appreciate all of your kindnesses and patience with me. Jim Stabler More

I purchased a 2014 white Passat TDI sel. Absolutely the quickest and smoothest car purchase I have ever had. I will definitely recommend Jim Ellis to all of my friends and family. Jon Couch and Phil Colema quickest and smoothest car purchase I have ever had. I will definitely recommend Jim Ellis to all of my friends and family. Jon Couch and Phil Coleman were amazing. They handled everything perfectly and I was very pleased with the service I received. More

We test drove 2 VW beetles last weekend. The one we went in for had sold but we trest drove others anyway. Mr Jonathan Burnett provided outstanding service. He found another vehicle that might fit what we w in for had sold but we trest drove others anyway. Mr Jonathan Burnett provided outstanding service. He found another vehicle that might fit what we were looking for and then did not press us to buy. His professional manner made this decision easier on my husband who is always anxious about spending money. We bought a beautiful new beetle and are tjhrilled with the deal and, of course, the car. This is the second car we have purchased at Jim Ellis and will return again. I would recommend theis dealership to anyone...thank you Jim Ellis!!! More

Leased a 2013 Passat SE. Deanna Marino and Bill Proctor were fantastic and made the experience very pleasant. They took a no-pressure approach, gave me the absolute best price right from the start, and wor were fantastic and made the experience very pleasant. They took a no-pressure approach, gave me the absolute best price right from the start, and worked with me to manage some timing issues on purchase/delivery. The delivery day experience was great - came in, signed the paperwork, and was on my way in my new car. Absolutely love the car - luxury feel and amenities without the luxury price. Will definitely do business with Jim Ellis Volkswagen of Atlanta again and will recommend the dealership to others. Couldn't be happier! More

"I received much appreciated frequent calls and progresss updates and excellent service from Kelly and Larry. They took great interest and care in repairing my car and patiently answered all my que progresss updates and excellent service from Kelly and Larry. They took great interest and care in repairing my car and patiently answered all my questions and explained the process every step of the way. Spectacular service". -Temple Draper More

I took my car in for the 10,000 mile service. All went just as Lisa said it would. The process was quick, easy and painless! The service was great! just as Lisa said it would. The process was quick, easy and painless! The service was great! More

We asked if we could walk around to see the vehicles while we waited for someone to become available. The receptionist "we have vehicles at sati lite lots". Us "you don't have any cars here?" She laughe while we waited for someone to become available. The receptionist "we have vehicles at sati lite lots". Us "you don't have any cars here?" She laughed at us and said "we have over 300 cars here" but no one was available to help us. We left and went to Heritage VW. Wonderful group and great people to work with! More

"Tony is the best service advisor I have ever had the pleasure of working with. He is a great partner in helping me keep both of my VW's in the best condition possible. He always returns my calls pro the pleasure of working with. He is a great partner in helping me keep both of my VW's in the best condition possible. He always returns my calls promptly and explains what work was done during each visit and what is coming up next time. -- Steve Simpson" More

I recently purchased a 2013 VW Golf TDI from Jim Ellis Atlanta. My sales rep, Girard Hale, the internet sales manager, was incredibly polite, courteous and professional. He never once flinched at my pic Atlanta. My sales rep, Girard Hale, the internet sales manager, was incredibly polite, courteous and professional. He never once flinched at my picky and somewhat quirky requests. Girard made this buying experience easy and enjoyable (as it should be). He was able get the exact car I wanted at a very fair price in a timely manner. What more could a buyer ask for? How about a full tank of fuel...got that too! A hearty "thank you" to this guy! Mitch More