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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,829 reviews
April 25, 2019
As always the service department stepped up and took care of my needs with zero fuss and true professionalism. My visit was unscheduled but handled immediately the service department stepped up and took care of my needs with zero fuss and true professionalism. My visit was unscheduled but handled immediately, Thank you Ms. Maria More
by AMMARSHALL30
Verified CustomerEmployees Worked With
Maria Maldonado
April 25, 2019
Steve Rock!! From the word hello Steve made my daughter and I feel welcome. He set the right expectation on the front in as far as time and he was spot on to the m From the word hello Steve made my daughter and I feel welcome. He set the right expectation on the front in as far as time and he was spot on to the min pretty much. He made a dreadful visit to the shop for service and enjoyable one. More
by CROCKETT.AUTUMN
Employees Worked With
Stephen Garvey
April 25, 2019
The best car buying experience ever! My salesman Mr Jim provided me with top of the line service. I had my guard up because of previous experiences with dealerships and being overcharged My salesman Mr Jim provided me with top of the line service. I had my guard up because of previous experiences with dealerships and being overcharged because of not knowing certain information. Mr Jim talked me through EVERYTHING and gave me a few rebates while giving me top of the line trade in value for my car. I have nothing negative to say about my purchase. This dealership is definitely female friendly. More
by CBEAUTY2
April 23, 2019
New Car Purchase We had the Greatest experience buying a new car with Clayton Hays at Jim Ellis VW of Kennesaw. He was professional, no pressure and easy to deal with. We had the Greatest experience buying a new car with Clayton Hays at Jim Ellis VW of Kennesaw. He was professional, no pressure and easy to deal with. He made the entire process easy from start to finish. From the test drive, trade in value on my car, to the final sales price on the Jetta we purchased. He was very knowledgeable and answered all of my questions with ease. I would definitely purchase another car from Clayton and would recommend him to all my family and friends More
by STACIE.RIDDLE
Employees Worked With
Curtis Wilson , Clayton Hays
April 23, 2019
Raul was terrific and so is the car. We loved how no one jumped on us when we arrived. I approached Raul and he was terrific. We both enjoyed working with him. Your finance man, Matt, is We loved how no one jumped on us when we arrived. I approached Raul and he was terrific. We both enjoyed working with him. Your finance man, Matt, is also very nice to work with. More
by Stuart416
April 18, 2019
Grear Service Scheduling the appointment was easy. The people were great. Got me in and out and all my questions. I will be back next time I need service. Scheduling the appointment was easy. The people were great. Got me in and out and all my questions. I will be back next time I need service. More
by BDP177
Employees Worked With
Arianna Durham, Stephen Garvey
April 17, 2019
1 year service Just as I was completing a year of ownership with my 2012 Jetta Sportwaen TDI (a CPO). I noticed the transmission had a somewhat small leak. I took t Just as I was completing a year of ownership with my 2012 Jetta Sportwaen TDI (a CPO). I noticed the transmission had a somewhat small leak. I took the car in for its one year service and noted the transmission was leaking. The service team (Rafael) notified me what the trouble was, how much it would cost (unfortunately the transmission oil filter housing wasn't covered under the CPO) and when it would be ready. Arianna presented the car to me the next day, as promised, and at my request didn't have the car washed, because I keep the car very clean and always hand wash it myself. Still loving the car. No leak now. More
by Don Raper
April 17, 2019
Great service for a new customer I was pleased with the service and support of the team at Jim Ellis Volkswagen Kennesaw. They turned my vehicle around in record time. Thanks! I was pleased with the service and support of the team at Jim Ellis Volkswagen Kennesaw. They turned my vehicle around in record time. Thanks! More
by gwelkner
Employees Worked With
Alex Tsankov, Arianna Durham
April 15, 2019
20,000 Miles Service The service department provided excellent customer service on this visit. Also, on previous visits they have provided excellent customer service as we The service department provided excellent customer service on this visit. Also, on previous visits they have provided excellent customer service as well. I highly recommend Jim Ellis VW Kennesaw More
by GTI Driver
Employees Worked With
Arianna Durham
April 15, 2019
Great, as usual In and out on the timeframe they promised. Made the appointment on line, simple and easy to do so. DeMarkus is a pleasure to work with. In and out on the timeframe they promised. Made the appointment on line, simple and easy to do so. DeMarkus is a pleasure to work with. More
by AZCAT225
Employees Worked With
DeMarkus Tate
