Jim Ellis Volkswagen of Kennesaw

Rough idle The service department was thorough and diligent. Although they couldn't solve the issue, they gave me troubleshooting strategies and are always avai The service department was thorough and diligent. Although they couldn't solve the issue, they gave me troubleshooting strategies and are always available for correspondence. They provided me with a car to use while mine was being worked on. More

Fast and easy The girl that was helping us was very very helpful. She made sure that we were happy with both of our vehicles. I’m glad we have a dealership we can t The girl that was helping us was very very helpful. She made sure that we were happy with both of our vehicles. I’m glad we have a dealership we can trust. Thank you! More

Larry is the best Larry did a great job! Our experience was fast amd hassle free! Found us exactly what we wanted. Will reccomend him and the Jim Ellis family any time! Larry did a great job! Our experience was fast amd hassle free! Found us exactly what we wanted. Will reccomend him and the Jim Ellis family any time! More

Great service and salesman! I highly recommend Jim Ellis Volkswagen In Kennesaw, it was a great experience. Our salesman Keenan was TRULY a pleasure working with,and made our exp I highly recommend Jim Ellis Volkswagen In Kennesaw, it was a great experience. Our salesman Keenan was TRULY a pleasure working with,and made our experience just perfect. Definitely ask for him when you go there. He was never pushy, he just let us do our thing and was there to answer any of our questions! I highly recommend Keenan to help you find the perfect new car for you. More

Very good service Everyone I came in touch with was pleasant, helpful and informative about my service. I trust I received the necessary service for my vehicle until ne Everyone I came in touch with was pleasant, helpful and informative about my service. I trust I received the necessary service for my vehicle until next scheduled maintenance. More

Good! It was awesome experience overall. I would recommend everyone to go this place as they treat us very well each time we go there. Great Service! It was awesome experience overall. I would recommend everyone to go this place as they treat us very well each time we go there. Great Service! More

Best customer service around Shamar helped me find and purchase a new 2019 GLI 35th anniversary edition. He was incredibly helpful and answered every question I had, and was commu Shamar helped me find and purchase a new 2019 GLI 35th anniversary edition. He was incredibly helpful and answered every question I had, and was communicative throughout the whole process (and even afterwards, helping me with the trade in process). Curtis was also very helpful and made the financing process painless. I already have recommended this location to others. More

Service Had my 10000 mile service and the customer service was excellent. I had to wait longer than I expected due to recalls that needed to be fixed. The at Had my 10000 mile service and the customer service was excellent. I had to wait longer than I expected due to recalls that needed to be fixed. The attendant offered me shuttle service to go to the mall. The waiting area was clean and comfortable. No complaints. My sales associate from 3 months ago when I bought the car even recognized me and asked if I had any questions about my vehicle. More

Out with the old in with the new Pleasant friendly efficient & thoroughly overall enjoyable experience !! Cem was totally awesome he knew all about the car and how it works esp compu Pleasant friendly efficient & thoroughly overall enjoyable experience !! Cem was totally awesome he knew all about the car and how it works esp computers ! He was knowledgeable patient and I would recommend using him again w/o reservation !! I traded in my old VW and purchased a new one !! I live 20 min from chatanooga but have been very happy driving to kennesaw thanx again for everything More