Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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First-time Buyer I came to Jim Ellis as a young first-time buyer, and I was feeling totally overwhelmed by all the details involved in buying and financing a car. Mage I came to Jim Ellis as a young first-time buyer, and I was feeling totally overwhelmed by all the details involved in buying and financing a car. Maged Roushdi was absolutely incredible. He found a handful of great cars in my price range and took me out to test-drive them, but I needed time to think about it and compare the details. In the week between my first and second visit to the dealership, I contacted him a few times with questions, and he was so patient and helpful. I never once felt pressured to make a quick decision or to choose something outside my budget. Once I decided on a car, he worked with his managers to get me an awesome deal, and walked me through the financing process and happily chatted with me while we waited for a decision. There was a hiccup with my cosigner (a relative out of state), which had me in tears, but Maged was quick to calm me down and assure me that we'd figure it out and find a solution. Luckily I had another relative in-state who agreed to cosign. He stayed almost two hours past his shift to wait for her to come to the dealership to sign papers with me so I could go home with my new car that night! I was blown away by the level of dedication he showed. It was the definition of going "above and beyond." I can't imagine anyone else making me feel more comfortable throughout that process. I was in great hands, and I would not hesitate to recommend him to anyone in the market for a car. More
Great experience! Maged Roushdi was great to work with! He and a few other staff members worked tirelessly to sell me a great car at a great price. I love my 2015 Pas Maged Roushdi was great to work with! He and a few other staff members worked tirelessly to sell me a great car at a great price. I love my 2015 Passat TDI! More
Incredible Dealership with Amazing Staff! This is my second purchase from Jim Ellis VW of Kennesaw! My first purchase was a used 2011 Jetta 2.5 SE. Jackie was outstanding and I feel like I ow This is my second purchase from Jim Ellis VW of Kennesaw! My first purchase was a used 2011 Jetta 2.5 SE. Jackie was outstanding and I feel like I ow her everything for getting me the perfect car for my situation. That was my first ever purchase of a car from a dealer and I recommend all of my friends looking for a new car to go to her first! I drove the Jetta for a year and made an impulse decision to buy a 2016 GTI. I had worked with Maged before while my girlfriend was looking for a car and decided to ask him about the GTI I saw in the lot. Maged was awesome! He let me take it for a spin and was willing to work with me. Matt Rock was the last person that helped me and he did everything in his power to get the right deal for me. Very friendly guy. I was nervous as ever trying to buy this car and he kept me calm. I found my self walking out with the car I have wanted since I was a kid! Pretty much a dream come true! Neither Jackie nor Maged ever pushed me to buy. They let the product do the talking and they were there to help me along the way regardless of my decision. I would recommend these people to anyone! Thank you Jim Ellis VW of Kennesaw! You haven't seen the last of me! More
Maged Roushdi worked for me Maged, the sales rep., worked tirelessly with his supervisors to get me the best deal on a new Passat for me and my family. He was patient and unders Maged, the sales rep., worked tirelessly with his supervisors to get me the best deal on a new Passat for me and my family. He was patient and understanding of my needs and limitations. He was certainly a no pressure salesman. More
Great Dealership and VW passionate sales people. Maged Roushdi was knowledgeable of products and I enjoyed conversing about my options, complete pleasure of a purchase, non-pushy sales. Will be pur Maged Roushdi was knowledgeable of products and I enjoyed conversing about my options, complete pleasure of a purchase, non-pushy sales. Will be purchasing again! More
Loving my new "used" ride!! I am truly impressed with the customer service at Jim Ellis, especially from my salesperson, Maged Roushdi! He did an amzing job making sure I was tot I am truly impressed with the customer service at Jim Ellis, especially from my salesperson, Maged Roushdi! He did an amzing job making sure I was totally satisfied with my trade in! I would definitiely go back and ask for him again on my next purchase! More
Great "We LOVE Jackie Burns. This is the second car we have purchased from her (the first was from the other dealership) and she makes buying a car as easy "We LOVE Jackie Burns. This is the second car we have purchased from her (the first was from the other dealership) and she makes buying a car as easy and pleasant as possible. Everyone at Jim Ellis went out of their way to make the entire experience a great one. THANK YOU :)" -- T. Etheridge More
Used car purchase Bought a Hyundai Sante Fe and could not have been happier. Friendly sales (Kyle Smith) good price and professional service. Highly recommended for sa Bought a Hyundai Sante Fe and could not have been happier. Friendly sales (Kyle Smith) good price and professional service. Highly recommended for sales and service More
Great Dealership We drove over 3 hours to purchase our 2012 Jetta Sportwagen once the deal was confirmed by phone and email. The level of customer service at this dea We drove over 3 hours to purchase our 2012 Jetta Sportwagen once the deal was confirmed by phone and email. The level of customer service at this dealership far exceeds any I have been in contact with recently. I would highly recommend this dealership! More
Great Experience The people who served me at this dealership were great! They knew their products, were extremely personable, and went "above the call" to meet or exce The people who served me at this dealership were great! They knew their products, were extremely personable, and went "above the call" to meet or exceed all our needs. I have bought many new cars over the past 30 years but have never been treated as professionally and courteously as I was treated when I bought my new VW Passat. The sales manager personally drove to another dealer a couple hours away to get my car because they didn't currently have the color combination I wanted in stock - AND HE DID IT ON HIS DAY OFF! Now, that's service! I traded up to the 2014 Passat TDI SEL which I love! I love all the "creature comforts" on the SEL model and the performance/power of the clean diesel - but I REALLY love the mileage I am getting (almost 50 miles/gal on the highway). If you want a great ride, at a great price, but don't want a bad buying experience go see this dealer. More