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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,829 reviews
June 27, 2022
Excellent sales person never tried to sale me a car that I didn’t want. Very honest. I didn’t want. Very honest. More
by Swanceys1965
June 27, 2022
Raul was very informative and very knowledgeable about the car I purchased. He was very friendly and kind. Would definitely refer or buy another car from him. He made the experience enjoyable. the car I purchased. He was very friendly and kind. Would definitely refer or buy another car from him. He made the experience enjoyable. More
by Jasonhamacher1986
June 24, 2022
Cem was very easy to talk with, not pushy at all. He was very informative and made the entire care buying experience less daunting! All in all they are honest and straightforward, and I would refer t He was very informative and made the entire care buying experience less daunting! All in all they are honest and straightforward, and I would refer them to friends and family. More
by Lyndsey.fair
June 20, 2022
Started our search in December 2021. Went through a couple options, but when my husband started working with Randy we found the right fit! He kept us updated, made sure we felt comforta Went through a couple options, but when my husband started working with Randy we found the right fit! He kept us updated, made sure we felt comfortable and included us in the process. The team at Jim Ellis made sure our needs were met and understood what we were looking for. More
by val.ogden
Employees Worked With
Chris Phillips, Randy Fitch
June 20, 2022
Cem (Jim) is a good guy and helped me to make a decent deal in these lesss than ideal circumstances. deal in these lesss than ideal circumstances. More
by Wade
June 17, 2022
the entire experience from start to finish felt like there was no pressure, honest, friendly. We came to Jim Ellis Kennesaw from another VW dealership a few years ago because of the Service Dept. looks there was no pressure, honest, friendly. We came to Jim Ellis Kennesaw from another VW dealership a few years ago because of the Service Dept. looks like we found the dealer to stay with. More
by jjkosch155
Employees Worked With
Ashton Cunningham, Randy Fitch
June 14, 2022
Jim was very easy to work with and the entire process by Jim Ellis is second to none. I’ve purchased more than 15 new cars, 3 with Jim Ellis, and I’m always amazed at how easy they are to do business with. Jim Ellis is second to none. I’ve purchased more than 15 new cars, 3 with Jim Ellis, and I’m always amazed at how easy they are to do business with. More
by omar.nieves
June 13, 2022
The only discomfort in the process were the guest chairs lol. I went in for an appraisal and left with this beauty that hit every check mark on my want list. I am very please with how attentive Cem was to m lol. I went in for an appraisal and left with this beauty that hit every check mark on my want list. I am very please with how attentive Cem was to my wants and needs for my next vehicle. More
by Ebony10451
June 11, 2022
Randy was straightforward, very sincere and honest. He got me the deal I wanted. Would definitely work with him again! I appreciate his patience in helping us make a decision. He got me the deal I wanted. Would definitely work with him again! I appreciate his patience in helping us make a decision. More
by Ron A
Employees Worked With
Kevin Chung, Randy Fitch
June 10, 2022
Randy made buying our new family car a very easy and efficient process! He made sure to listen to what our families needs were and was able to find us the perfect vehicle within hours. We had everything efficient process! He made sure to listen to what our families needs were and was able to find us the perfect vehicle within hours. We had everything finalized within the day. Couldn’t recommend him more! More
by Sutterleah
Employees Worked With
Randy Fitch
