Jim Falk Lexus of Beverly Hills

This is the 2nd car we've purchased from this dealership in 2 years. Their service is top of the line, Ellie was very professional, friendly, and not at all pushy. Clearly a hard worker, I would definitely in 2 years. Their service is top of the line, Ellie was very professional, friendly, and not at all pushy. Clearly a hard worker, I would definitely go back to her for my next car. Morgan in finance was clear and quick. I've never spent such a short amount of time in finance, and Morgan was also a real pleasure to work with. The most pleasant car shopping experience we've had so far. More

My experience at Jim Faulk Lexus was great. Elie was fantastic to work with - she gets to the point, no smoke and mirrors. She was even willing to give me some initial quotes over the phone before comi fantastic to work with - she gets to the point, no smoke and mirrors. She was even willing to give me some initial quotes over the phone before coming into the dealership. I'm definitely happy with my experience and my new Lexus! More

Overall a good experience buying our ES from this dealership. I did feel a little rush once I was there to make a decision. We bought a certified preowned vehicle with low miles a competitive price dealership. I did feel a little rush once I was there to make a decision. We bought a certified preowned vehicle with low miles a competitive price. I flew in from Sacramento to buy a car from them because of their inventory and their price which we did not have negotiate which I personally enjoyed. The first car that we looked at had a blemish on the fender which was a deal breaker but luckly they had two of the same model in the lot. Overall I would recommend this dealership, but if you have any issues with the car get them fix there before you leave with the car otherwise you might have to make several calls to get them fixed. More

Jim Falk was the first dealer we visited while shopping for a vehicle. After meeting with Alex, it became our only dealer. Alex was very helpful in allowing us to learn about the Lexus brand and specific for a vehicle. After meeting with Alex, it became our only dealer. Alex was very helpful in allowing us to learn about the Lexus brand and specifically the vehicle we purchased. He answered each question along with suggestions and other options. We did not feel pressured at any time. My wife and I have been long time Mercedes owners (I just purchased a new vehicle for her last month). As I enjoy our first Lexus (the RX 450H), perhaps we both will turn to Lexus for all our future vehicle purchases. I have already told a colleague about my experience. He will soon be contacting Alex to assist in selecting a new vehicle. Dr. Michael S. Feldman More

Easiest car buy I have ever had. Car was well prepared. Everyone was very friendly. No pressure to accept add- ons. Would definitely come back. Everyone was very friendly. No pressure to accept add- ons. Would definitely come back. More

I am happy and satisfy make a deal with Mr. Michel Heredia he is very honest doing the job with out any cheat the customer. I am appreciate, Soleyman Nabati Heredia he is very honest doing the job with out any cheat the customer. I am appreciate, Soleyman Nabati More

I just bought a new 2012 Lexus ES 350. I traded in my 2008 ES350. Alex was very helpful in handling the process. After the deal was completed I was satisfied that the price of the new car and the trade i 2008 ES350. Alex was very helpful in handling the process. After the deal was completed I was satisfied that the price of the new car and the trade in value were fair. More

Alex Manzari was very accommodating and friendly upon my first visit. He took me straight to the garage where they keep all their lexus cars, showed me all the options they had along with the prices, so it first visit. He took me straight to the garage where they keep all their lexus cars, showed me all the options they had along with the prices, so it was very easy and straightforward to make a decision for my purchase. That kind of efficiency is why I would recommend this Lexus dealership to anyone looking for a new or used Lexus vehicle. More

These Guys are great! I had the best sales experience These Guys are great! I had the best sales experience here from start to finish. I previously had an IS 250 and I was not sure if I wanted another These Guys are great! I had the best sales experience here from start to finish. I previously had an IS 250 and I was not sure if I wanted another IS or if I wanted to step up to an ES. Doug Sanchez was amazing at informing me about both vehicles and taking me on a test drive with both. He was low pressure sales, very knowledgeable and just great to work with. After that I went and sold my current vehicle to a buyer I already had lined up and he picked me up from that location and brought me back to the dealership to go over price. I was not expecting that as the location was not that close. I really liked the ES but I was not sure if it would be worth the price difference. I sat down with Robert Silva, one of the managers, and went over pricing and options. After we worked things out not only could I afford the ES but it was fully loaded and had everything I wanted and more! Again, low pressure sales, knowledgeable and genuinely wanted to help me get exactly what I wanted at a price I could afford. After that was all done they took me into the finance office to do paperwork with Morgan. I was sure I was going to be pressured into buying extras and was wondering if the monthly price was going to change now. ( that’s what happens at most dealerships ) Not at all!!! Morgan was great and went over every detail with me on the contract and explained everything I could add on extra, but with no threats or pressure to buy. He even went above and beyond to get some paperwork I forgot to bring with me so I could qualify for a rebate. My monthly price didn’t change at all and I left feeling great and not wondering what I got myself into. I love my new Lexus and I loved my experience with Jim Falk Lexus. I would recommend these 3 guys to everyone!!! More

Great service, great price. The salesman, Alex, was very straight forward and easy to deal with. The manager was also very accomodating and pleasant to do business with. straight forward and easy to deal with. The manager was also very accomodating and pleasant to do business with. More