Jim Falk Lexus of Beverly Hills

My visit to get my new car was quick, efficient, and really easy. This experience improved my view of the lot by far, because the last person I worked with (Tania) was not so great. really easy. This experience improved my view of the lot by far, because the last person I worked with (Tania) was not so great. More

Very satisfied with the quality of service at this dealership. Will certainly consider this dealership when the lease on our other cars are over. Thank you dealership. Will certainly consider this dealership when the lease on our other cars are over. Thank you More

Michael Heredia was awesome. We have leased many cars from the dealer and Michael makes the learning curve a breeze. He is kind and follows up and smiles all the while. We love Jim Falk Lexus and all i from the dealer and Michael makes the learning curve a breeze. He is kind and follows up and smiles all the while. We love Jim Falk Lexus and all it's people. More

Michael Heredia was very knowledgeable about the features of the car we were interested in. He was very enthusiastic about the Lexus product and company without being over zealous in his presentation. He in of the car we were interested in. He was very enthusiastic about the Lexus product and company without being over zealous in his presentation. He invited questions and responded in a very understandable manner. At times he was humorous and his demeanor was excellent. The one thing he said to my wife and I which was most impressive occurred while we sat at his desk discussing the car's pricing. During our conversation, he said "if you look around you may be able to find a similar car at a better price elsewhere, but if you buy this car from me, you buy me. You can't get that anywhere else." I own a small retail sales and service business and tell my customers the same thing. Dealing with a person willing to stand behind their product and go to bat for you when necessary is a priceless asset. More

Michael was amazing and got me the best deal. This is Michael was amazing and got me the best deal. This is now my 3rd car with Lexus and I wouldn't go any where else. Fritz was great also and had every Michael was amazing and got me the best deal. This is now my 3rd car with Lexus and I wouldn't go any where else. Fritz was great also and had everything organized, ready to sign. Simply put, Jim Falk Lexus are a fantastic dealership and I highly recommend them!! More

This is the second car I've purchased with Alex, he was absolutely fantastic again. He understood what I wanted to accomplish and worked very hard to meet my expectations, in fact he once again surpassed t absolutely fantastic again. He understood what I wanted to accomplish and worked very hard to meet my expectations, in fact he once again surpassed them by getting me an even sweeter deal than I was looking for. He really works hard to go above and beyond, I would highly recommend him. More

Alex Manzardi was so pleasant and polite that it was a pleasure dealing with him. He explained all the features of the new Lexus and answered all my questions willingly, and took a lot of time with me. pleasure dealing with him. He explained all the features of the new Lexus and answered all my questions willingly, and took a lot of time with me. Because of the high level of service and pleasant experience, I gave Alex the highest rating possible! More

It was the quickest purchase of a car I ever made. All of my requests and answers to questions were done over the phone so I only needed to spend an hour at the dealership as my car got prepped and paperwork my requests and answers to questions were done over the phone so I only needed to spend an hour at the dealership as my car got prepped and paperwork processed! I loved it! No stress and a great deal! I highly recommend this dealer if you want a great deal and have all your questions answered honestly! More

I have never net a more rude salesman. He is disrespectful to his coworkers as well as customers that are not his. He made the buying experience stressful and I did not leave the dealership wit disrespectful to his coworkers as well as customers that are not his. He made the buying experience stressful and I did not leave the dealership with a positive feelin More

Got me the deal I wanted. Felt a bit rushed to make the deal, but was willing to get the numbers to what I was looking for. Also felt a bit pressured in the finance department because the paperwork wasn't deal, but was willing to get the numbers to what I was looking for. Also felt a bit pressured in the finance department because the paperwork wasn't very thoroughly explained and I felt a bit under pressure to sign without understanding what I was signing. Overall, great experience and enjoyed working with Alex. More